Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“I am so glad I chose to buy from Wave.......I had a small issue with my delivery as planned but through a misunderstanding on my own part, I nearly lost out to recieving my chosen tub. Then I came across the lovely Bailey. She was most helpful and understanding of my mistake. She pulled out the stops to getting my order reinstated and even better I had it much sooner than original date. Bailey couldn't do enough to help me and assure me I wouldn't be without my tub. Even better, a few days later I received a free gift of filters. Many thanks Bailey and all the team at Wave Spa.”

Helpful Report

Hi Debra! Thank you for the great feedback! We are so glad to hear that you are happy with your experience with us, this is what we strive for! I have passed this on to Bailey. Have a great day! Kind Regards, Jess

“Great service and communication!! Wave Spas are the best in regards to quality and price on the market right now! Highly recommended!!”

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Hi Lee! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Very easy to order and excellent delivery”

Helpful Report

Hi James! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Was out of stock when I reordered but came 2 weeks earlier than expected.great quality. Slightly bigger than advertised but does the job great.”

Helpful Report

Hi Andrea! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Bought this Atlantic Wave spa to replace a Lazy Spa Paris due to recurring issues with Lazy Spa Impressed with quality other than the pool cover which seems very flimsy, hopefully this will stand up to constant use.”

Helpful Report

Hi David! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“I have order my Atlantic spa along with 6 filters, I received my filters within 3 days of order as my spa is on a pre order, happy tubbing xx”

Helpful Report

Hi Kelly! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Very clear ordering process from the website. Reordering even easier! Can wait to enjoy the summer in my new wave hot tub!”

Helpful Report

Hi Sarah! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“So pleased with our Atlantic plus hot tub, also purchased the inflatable cover, headrests and drinks holders. We have only been using our hot tub for 3 weeks, really looking forward to the warmer months ahead now we have this! The inflatable cover helps retain the water temperature, when it rains there is no pooling on the outside cover. Delivery of all was very good too! Overall extremely happy!”

Helpful Report

Hi Karen! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Fast and friendly service, dealt with all my needs nicely 👍🏻”

Helpful Report

Hi Neil! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Love it”

Helpful Report

Hi Laura! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“I bought a wave spa last July at the heart of the pandemic 😷 I was kept informed of delivery date, especially under such conditions. It was exactly as what was advertised, instructions clear, how to set it up. There is a trouble shooting advice sheet which is so handy to refer to. My family have had so much fun using it. We have used it continually through winter as well. At the start it was hard to get use to the chemical bit, but I think that was just me wanting to be so particular. My 86 year old Mother comes to use it every Saturday, what a treat, even though it’s hard getting her out with 2 hip replacements”

Helpful Report

Hi Nuala, this is amazing! Thank you so much for the feedback. We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Easy”

Helpful Report

Hi Rob, thank you for the great feedback! Happy Tubbing! Kind Regards, Jess

“Arrived earlier than ore-order date so nice surprise. Easy to set up and great to use!”

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Hi Caroline! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Great service and quick”

Helpful Report

Hi Tanya! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Excellent service and fast delivery”

Helpful Report

Hi Stephanie! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Spa not due until June but the lid arrived very promptly indeed. Regular text updates re delivery. So fa customer service excellent!”

Helpful Report

Hi Sharon! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Coming earliest then accepted. Good product”

Helpful Report

Hi There! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Always deliver when they say they will Thankyou x”

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Hi Charis! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Does what I needed it for”

Helpful Report

Hi Paul, thank you for the feedback! Happy Tubbing! Kind Regards, Jess

“Great quality filters as always -we only get our filters from Wave -they are easy to clean and excellent value for money.”

Helpful Report

Hi Maddy! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.