Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“It’s a good spa and gets up to 41 in temperature which is hot enough for anyone so good little spa”

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Hi Brian, thank you for your wonderful review! I'm thrilled to hear you love your Spa, providing an excellent customer experience is essential to us :) Happy Tubbing! Kind Regards, Zoe @ Team Wave

“Fast and efficient service. Thank you.”

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“I received my spa earlier than expected, its very simple to put up with simple instructions, this is the 3rd spa i have purchased first from here , it says 2-4 persons but unfortunately i would say its fits only 2 and you cant stretch out and im 5ft 6, there's only me and my partner so it doesn't matter to much but don't order this if you expect 4 people to get in ,maybe a 6 person would be more suited, i was a bit disappointed and sorry wouldn't order from here again.”

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Hi there Julie! My apologies that our product didn't meet your expectations. Our product descriptions and dimensions can be found on our website which details the sizes of our spas. If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Sam @ Team WaveTeam Wave

“We finally got the tub after a month of waiting. I am here in the US in Michigan. I have to admit, better and larger than I thought. So far pleased.”

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Hi there Jason, Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Your set-up looks amazing! Happy Tubbing! Kind Regards, Sam @ Team Wave

“Anazing service - ordered and it was delivered the next day!!! Great price and quality”

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Hi Heidi, This is what we love to hear! We are very proud of our service we provide and we are happy to hear you agree :) Happy Tubbing ! Kind regards Eliza @ Wave

“Excellent!! We received the order earlier than expected so very pleased customers, me and my partner put it together in 1/2 hour, instructions were easy to follow, after managing to only get into the hot tub once because it has rained ever since, the experience was lovely and relaxing and very good for my back, would recommend splashing out on a hot tub keeping fingers crossed the rain stops soon. I am going to order a inflatable top for it as this will help the puddle situation. Excellent buy!!!!”

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“Kept informed from start to finish,”

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Hi Gina! Thank you for the great feedback! We are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Brought our hot tub in August 2020, have had no issues with it, we also order our accessories from Wave, never any issues, would definitely recommend.”

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“Love our Atlantic plus spa so relaxing! Arrived on time and so easy to inflate and use. We had a problem ( due to us not fault with tub) and we emailed customer service on a Saturday and had reply within an hour which sorted problem. Would recommend”

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Hi Linda, so glad to hear you're loving your new Spa! Truly a godsend to ease the lockdown blues. If you ever need our help in the future we are always on hand and always happy to help :) Happy tubbing! Kind regards, Paddy @ Team Wave

“I recently purchased a Waves 6 person hot tub. I was given a delivery date of June 2021.the Tub arrived well ahead of schedule. The staff seem very helpful when I have contacted them for advice and accessories. Great service”

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Hi John :) We're delighted that you received your Spa earlier than expected! We've done everything we can to beat our expected delivery dates whilst navigating through the pandemic. If you ever need us in the future, please don't hesitate to ask. Happy tubbing! Kind regards, Paddy @ Team Wave

“We brought a hot tub last year and its been brilliant, we love it. We have since ordered filters chlorine etc and have been very satisfied with the customer service and prompt delivery. Excellent all round. Would absolutely recommend this company and their hot tub. Thank you Wave for making lockdown more bearable. Lorraine”

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Hi Lorraine. I'm so glad we've been able to ease some of the lockdown stress for you. As no one has been able to go on holiday, a hot tub in the garden is the next best thing! Have an amazing summer! Happy tubbing. Kind regards, Paddy @ Team Wave

“Excellent value for money, delivery was spot on, very happy with the product, will definitely purchase other items from this company”

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Hi Yolanda! It's lovely to hear such a positive review. I'm delighted to hear you've had a great experience. We're always on hand to help if you need us in the future. Happy tubbing! Kind regards, Paddy @ Team Wave

“I love my wave spa!! Everything you order comes very quick and no issues at all. Definitely recomend wave spas.”

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Hi there Andreia. This is what we love to hear! If you ever need us please don't hesitate to ask. Happy tubbing! Kind regards, Paddy @ Team Wave

“We are excitedly awaiting delivery of our pre-ordered hot tub but have received delivery of the starter kit which is a good start! No issues so far with ordering or delivery notifications etc so am sure all will go smoothly with the hot tub.”

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Hey Jennifer. We're just as excited for you to receive your hot tub as you are. We know you'll absolutely love it when it arrives. Happy tubbing! Kind regards, Paddy @ Team Wave

“Great value and speedy delivery. Easy to assemble and within an hour. I am very satisfied”

Helpful Report

Hi there. I'm delighted that you're satisfied with your purchase. We are always on hand if you need anything in the futurte. Happy tubbing! Kind regards, Paddy @ Team Wave

“I ordered my wave spa last year in the midst of covid, my expectations were set in the timescales i’d wait, there were a few bad reviews but honestly I haven’t had any issues, it’s been used and abused by wild kids and still running like a dream!! I ordered a new lid because I wanted a black tub and it arrived within 2 days, I got the inflatable insert, it fits perfect and looks super sleek! If you’re thinking of buying on DO IT. Just don’t be an idiot and over inflate or overfill then complain when your hot tub has issues.”

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Hi Shannon. Thank you for your lovely review :) I'm glad you and your kids are loving your new spa! If you are ever needing our help, you know where we are. Happy tubbing! Kind regards, Paddy @ Team Wave

“Have not used it yet, it is still heating up. Love the stability and quality of the tib. Disappointed that I have still NOT recieved my chemical starter kit that should have come before the tub so I can actually use it”

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“Very good service”

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Hey Rupert. This is what we love to hear. We pride ourselves on good customer service. If you need anything at all please do let us know :) Happy tubbing! Kind regards, Paddy @ Team Wave

“Good contact, accessories now delivered and good updates for tub delivery”

Helpful Report

Hi Martin :) We're always happy to help. If you ever need us in the future, please just send us an email. Happy tubbing! Kind regards, Paddy @ Team Wave

“Wave spas look good are easy to operate and provide great high sided comfort”

Helpful Report

Hi Andrew. That's fab, so glad you're enjoying your new tub. Let us know if you ever need any help :) Happy tubbing! Kind regards, Paddy

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.