Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“Great for smaller gardens very easy to set up and pack away would definitely recommend wave”

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“Excellent customer service really helpful”

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“Very Easy to use and maintain. The filter is a little noisier than I'd like so not a totally relaxing experience but when the bubbles are on it's bliss! It packs away fine too. It would be more economic with an insulated and probably reduce water sitting on it too during rainfall.”

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“Loving having my new spa and it makes a big difference having the foam instead of the blow up ones.”

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“Bought a Wave spa and starter kit. Once the order was placed and paymen taken I received an email a couple of days later to say the starter pack wouldn’t be available for a couple of months. I could cancel the order or leave it on. Anyway my spa delivery date was changed twice and delayed over a month but since it’s arrived it’s been great. I’d read all the posts and comments on the Facebook page and watched the you tube videos on setting it up and can honestly say it was very easy. I think the only issue with the Wave company is lack of customer care communication and they’ve gotten too big too quick and maybe need to put a holt on orders to allow them to catch up as people where getting their delivery before those that had been waiting longer? Overall happy customer”

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“Order delivered on time; the goods were as described and the hot tub was easy to install. Instruction manual and website instructions very easy to follow. This had given us much pleasure through the summer and will be used in the winter months.”

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“Very fast delivery very polite usual and friendly”

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“Great service in trying times. Much appreciated thank you.”

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“Got tub 3 weeks early I Had problem with filter light but wave staff sorted it out strait away great tub in it nearly every day 👍👍”

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“I have been very happy with my purchase the best thing I have brought. Just what was needed in lockdown to be able to relax and just watch the stars in the evenings. Some easy to put up, instructions easy to follow. Delivery was early than the expected delivery date. Very good quality for money :)”

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“Great value quality all round, only wish you could keep heating while bubbles on”

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“Very happy with my hot tub would definitely recommend”

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“We are loving our hot tub, thanks”

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“We absolutely love our Wave Atlantic Plus. It’s really easy to put up and maintain with the chemicals. It looks great and is really comfortable. So happy we ordered from Wave.”

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“Really please with quality of product and price”

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“Very good service”

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“Excellent customer service. Everything arrived on time and as advertised and queries answered so promptly. An absolute delight to deal!”

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“The Atlantic 6 person spa is great. The inflatable cover is great. The spa mat liner is a complete waste of money. The automated help on the website is a waste of time. Getting hold of customer services is difficult - you need to improve this side of things.”

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“Order arrived OK. Happy with the item and was a good price”

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“Excellent value for money, brilliant hot tub, easy to put up, quick delivery, delivered 8 days early, made our lockdown 100 times better, thanks Wave”

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Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.