Watling Tyres Reviews

Name: Watling Tyres
Rating: 4.93

4.9 Rating 3,196 Reviews

98 %

of reviewers recommend Watling Tyres

Company Reviews

Metrics

Info

4.9

Based on 3,196 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Watling Tyres:

Watling Tyres is the No.1 independent tyre dealer in the South East. And how have we achieved this? By putting our customers’ needs first. That’s why we stock a massive range of tyres to suit every pocket – and every vehicle. Cars, trucks, 4×4’s, tractors, motorcycles – we are THE tyre specialists.

Some of our centre managers have been with us for over 30 years – all come with a wealth of experience and ability. Ensuring you get the best possible advice and service available.

Rest assured you will be dealing with tyre professionals.

Visit Website

Phone:

01474312060

Email:

contact@watlingtyres.co.uk

Location:

Pelham Rd, Gravesend DA11 0HN, United Kingdom, ,

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Watling Tyres 5 star review on 4th December 2019

Barry Hodd

Watling Tyres 5 star review on 8th June 2018

Anonymous

Watling Tyres 5 star review on 12th March 2017

Andy Pearson

Anonymous

Anonymous // 01/01/2019

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“Always helpful and knowledgeable at the Gravesend branch”

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“Just visited the Canterbury branch to have a tyre looked at. The guys on the forecourt knew their stuff very well and there was no attempt to upsell. I go there regularly and think the prices are fair.”

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“Watling Tyres at Northfleet were brilliant yesterday (Wed 27 Sep 23). Tyre was losing a pound or so a week. They carefully examined the tyre and found a tiny shard of metal in the tyre ….took them a while. And then repaired it. Full marks for attention to detail. Cost just £25 …I thought it would be a lot more for the time they had to spend on it.”

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“Excellent professional service always, As a woman I go alone there with my car needs, I always feel comfortable, respected and safe. No problems at all. Well done for being up to date men. Thankyou”

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“Great staff always helpful and polite.”

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“After many visits to hastings branch found the team friendly with good advise .good prices and great service”

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“Great service at their Gravesend tyre shop”

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“First class service as always. My go to tyre place for all my cars and bikes.”

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“Great customer service from Michael at Northfleet branch in going the extra mile removing troublesome locking wheel nuts, they haven't been off for years. To replace 1 tyre, he made sure all the rest can be removed for future tyre changes i will be using this branch for all my family cars.”

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“James was very nice and helpful when I came to sort out tyres. Service was very quick and they were all very efficient.”

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“Second time I've been to the Gravesend branch. Fantastic service, all the guys are really polite and honest (don't try to upsell just for the sake of it). Also very quick service. Would highly recommend.”

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“Excellent service from start to finish at the Northfleet branch. From the initial enquiry to the fitting. Great value too more economical than their national competitor.”

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“Great service and great staff.”

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“Nice, approachable, knowledgeable staff. Good value. Trustworthy. Quality work. I will never go anywhere else - tyres, service, MOT and general works. Couldn’t recommend them highly enough. I’m a middle aged women with no car experience / they did the business.”

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“I have visited Watling Tyres at Redhill many times and found they give excellent service at a very reasonable price. Today they didn't even charge me for fixing a faulty valve.”

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“Had 3 tyres fitted at the Northfleet branch, quoted price on the phone and paid quoted price. Cheaper than surrounding garages. Everyone was welcoming and professional.”

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“Customer service is painfully bad. They are abrupt and unfriendly. And quite unprofessional. My first visit I gave the benefit of the doubt, everyone has a bad day. But it seems to be consistent trait of the Gravesend, Pelham Rd Branch. I won’t be back.”

Helpful Report

Hello, Thank you for taking the time to leave your feedback about our Gravesend garage. We always strive to provide our customers with the highest level of customer service and we are definitely upset that your experience was far from the standard we expect. We understand your concerns and it's important for us to understand what we can do to make things better. If you wish to discuss this further, please email our team at contact@watlingtyres.co.uk. Regards, Watling Tyres Team

“Always quick helpful and friendly very reasonably priced as well”

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“Pop into tunbridge wells for brake discs and pads on my t6 guy at reception was very helpful and polite. Order the parts up and was fitted the next day”

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“Popped into Tunbridge wells branch today to see if they could help with a nail in my tire! I expected to pay for a new one but they did a repair there and then for me! The guy at reception was helpful and friendly which is sadly missing in a lot of businesses nowadays and he made me feel comfortable and assured I had gone to the right place, I will now be coming here for all my vehicles in future. Top notch 👍🏻”

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Watling Tyres is rated 4.9 based on 3,196 reviews