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Waterside Breaks Ltd Reviews

4.9 Rating 1,363 Reviews
100 %
of reviewers recommend Waterside Breaks Ltd
4.9
Based on 1,363 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Waterside Breaks Ltd Reviews

About Waterside Breaks Ltd:

Waterside Breaks - Wide choice of holiday cottages & lodges by water across the UK

Visit Website

Phone:

01252 339020

Email:

holidays@watersidebreaks.com

Location:

Waterside Breaks Ltd47, Station Road
Aldershot
GU11 1BA

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Waterside Breaks Ltd 3 star review on 1st January 2022
Anonymous
Waterside Breaks Ltd 5 star review on 14th December 2016
Rosemarie
Waterside Breaks Ltd 5 star review on 13th December 2016
Anonymous
Waterside Breaks Ltd 5 star review on 31st October 2016
Mr Rob Sadler
Waterside Breaks Ltd 5 star review on 22nd July 2016
Mr Alan Cooksey
Waterside Breaks Ltd 5 star review on 2nd June 2016
Mr Alan Smalley
Waterside Breaks Ltd 5 star review on 2nd June 2016
Mr Alan Smalley
3
Anonymous
Anonymous  // 01/01/2019
Although the desciption of the lodge and surroundings were adequate the restrictions for our dog were not highlighted or specified which would have influenced our decision not to book the lodge and we now will lose our deposit due to the specific restrictions for our dog in this rural location. You should mention these restrictions in your advert then there would be no misrepresentation of this lodge and location as regards to the amount of rules regarding pets.
Helpful Report
Good Morning Linda - Thank you for your review and we are sorry that the local pet rules are not suitable for you.The owners at Lake Pochard have changed their pet rules a little to ensure pet are kept on their leads around the lodges. This is due to their the number of ducks and geese being about with many being bothered and chased into the water. There are so many lovely dog walks and areas within yards of the lodges and a fabulous network of trails and paths to follow through the lakes for all to enjoy in the Cotswold Water Park region (no leads required) and these lodges are so popular with pet owners for these reasons. Pets are generally required to be kept on leads in most locations around lodges and holiday homes. Best Regards - All at Waterside Breaks
Author didn't leave any comments.
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Dear Brenda, We are very sorry for this error, we are normally so very careful in checking all names and addresses as it is very important to address everyone correctly. I can assure you all our records have all been updated accordingly. Have a lovely day and enjoy your stay in the Isle of Wight in September. Best Regards - All at Waterside Breaks
The only thing I can really say is absolutely fantastic. We found an amazing place but thought we had left it to late as we enquired out of hrs. Within 20 minutes I recieved a call and all was booked. First class service, thank you.
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Easy to book. Good site. Holiday cottage view was absolutely phenominal. Number 22. Swans passing our window every night not to mention the boats sailing by. Not to forget the heron who visited our French doors every night for something to eat. My husband even bought a tin of pilchards for it as they only eat fish and meat. The view was so spectacular we almost forgotten we had the television on and missed some of our programme. Spot on. Loved the cottage too and locality but we did have a couple of hiccups being the heating wasn't Good as the electric heater on the wall was hopeless and the wall fire didn't work although the owners came to have a look at it. Fortunately we only felt the cold for three nights of our seven night stay and we just put up with it. The view made up for it I'm pleased to say. The bed was springy hurting my back and my husband said the same and he never complains. However, there were two more twin beds in our cottage and we slept separately (first time in 45 years) and achieved a better nights sleep thankfully. We hired a boat for the day and had a great day. All in all our holiday was lovely despite the cottage hiccups which I'm sure will be put right. The cottage had all the equipment needed if you wanted to do any cooking. All electric cooking facilities. I would recommend these cottages and Wroxham definitely but I would like to return if the heating and mAtress were to be replaced. So thank you for a lovely holiday. Maggie and Alan.
Waterside Breaks Ltd 5 star review on 2nd June 2016 Waterside Breaks Ltd 5 star review on 2nd June 2016 Waterside Breaks Ltd 5 star review on 2nd June 2016
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Always easy and a pleasure to book a holiday, great people to deal with .
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So far so good - no problem with booking. friendly and efficient. Looking forward to our summer break now!
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Very straightforward booking system and prompt replies to emails. Very pleased
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Very easy booking system, polite and helpful staff. Would recommend and use again.
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The women i spoke to ( charlotte) was very polite. Phoned the owners to make sure it was ok for for 4 adults as it stated 2 adults and 2 children. Few days later my money was took from my account but had not heard from the holiday park to confirm and give me final instructions for when we arrive. Sent charlotte a quick email and she chased it up and got a reply from holiday park via eamail within a hour to finalise it all as they had sent to wrong email add. Very good and quick service
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Just a bit confused about checking in times as would like to be there fore 3pm as it says on the terms and conditions but we have been told 4pm. I think this should be made more clearer in the terms and conditions.
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Good Afternoon Mrs Day, Thank you for your review and message. We have checked with the owners and iIt seems that the check in times have changed recently. We apologise for this error and have now amended our confirmation and terms etc. We wish you a lovely time at Stonerush Lakes in Cornwall. Best Regards - All at Waterside Breaks
Excellent. No problems at all Very friendly and professional.
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Easy and clear very good
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Charlotte was absolutely delightful. Made booking a joy and trouble free!
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Quickly sorted out my requests. Booked within minutes, job done!
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very helpful and knew the venues extremely well
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Charlotte is a delight. Booking very easy and painless, could only be better if the holiday was free.
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good helpful, quick and friendly service, thanks
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Useful website with lots of photos plus info you need about the property. After I completed the online booking form I received an email and then a phone call which sorted everything and confirmed the booking. Very pleasant young lady, thank you Annabel. Property looks great, looking forward to holiday.
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Very friendly professional customer service
Waterside Breaks Ltd 5 star review on 23rd May 2016
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Very attentive, they asked me what 'I'wanted in a holiday will use again and again
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Waterside Breaks Ltd is rated 4.9 based on 1,363 reviews