Waterside Breaks Ltd Reviews

Name: Waterside Breaks Ltd
Address: Waterside Breaks Ltd47, Station Road, Aldershot
Rating: 4.85

4.9 Rating 1,363 Reviews

100 %

of reviewers recommend Waterside Breaks Ltd

4.9

Based on 1,363 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Waterside Breaks Ltd:

Waterside Breaks - Wide choice of holiday cottages & lodges by water across the UK

Visit Website

Phone:

01252 339020

Email:

holidays@watersidebreaks.com

Location:

Waterside Breaks Ltd47, Station Road
Aldershot
GU11 1BA

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Waterside Breaks Ltd 3 star review on 1st January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charlotte was very helpful and responsive. The booking was done quickly and she was very professional. Thank you.”

Helpful Report

“The booking experience with Tim Wells was very good. He phoned me back with information and was extremely helpful. The online system was not too good. John Fyffe”

Helpful Report

“Very quick reply to my booking enquiry and most friendly, helpful voice, Charlotte, during the booking process.”

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“This is the first time I have used this company and everything went very smoothly - thank you”

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We wish you a lovely time at Ballysteen on the Norfolk Broads, thank you for your kind review. All at Waterside Breaks

“Very knowledgeable and helpfull. Thank you”

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“Annabel was very helpful in our booking and the requirements we had”

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“Lovely friendly lady -nice and easy to book -no hidden fees -I was very pleased with the service and can't wait to celebrate our Anniversary at the lodge”

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Thank you for your lovely review, Have a wonderful Anniversary - All at Waterside Breaks

“Very efficient & professional”

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“I had avery good experience with Waterside Breaks, very helpful, friendly and efficient.”

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“Did it over the phone spoke to I think is name was Tim very easy to talk to a nice young man very helpful .”

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“Lovely, enthusiastic lady on the phone, answered every question I had and was very informative.”

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“Pleasant, proficient and welcoming representatives! Really pleased and looking forward to the holiday! :)”

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“booking my holiday on the waterside breaks on the website was very clear &easy to follow.”

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“Really pleasant telephone interactions with the team at Waterside breaks. My only negative comment was that I couldn't check live availability and had to wait for a call back. On receiving this I was told the booking could only be held for 24 hours and I had to pay immediately. On doing so, I was told the money couldn't actually be collected from my card as the owners of the accommodation were away?!”

Helpful Report

A good point raised thank you. We act in this instance as a remote booking office for the owners who were at the time away sailing so they were unable to accept payment on their booking system straight away which they usually do. This was a circumstance outside our control at the time but normally we ensure everything is processed correctly within 24 hours. Have a great time in Wroxham. Regards - All at Waterside Breaks

“Excellent service from Charlotte , very professional and lovely to speak to , nothing was to much trouble.”

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“Excellent friendly helpful service ... Will definitely use again”

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“Charlotte was very helpful with my booking”

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“Very friendly and helpful staff when booking my holiday found it very easy to talk to them and can I take this opportunity to thank you for the holiday”

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“We filled in the booking form a shot a call back the next day as indicated. Rep very pleasant to deal with.”

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“Amazing friendly customer service!! Nothing too much trouble. Well done!!”

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Waterside Breaks Ltd is rated 4.9 based on 1,363 reviews