Waterside Breaks Ltd Reviews

Name: Waterside Breaks Ltd
Address: Waterside Breaks Ltd47, Station Road, Aldershot
Rating: 4.85

4.9 Rating 1,363 Reviews

100 %

of reviewers recommend Waterside Breaks Ltd

4.9

Based on 1,363 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Waterside Breaks Ltd:

Waterside Breaks - Wide choice of holiday cottages & lodges by water across the UK

Visit Website

Phone:

01252 339020

Email:

holidays@watersidebreaks.com

Location:

Waterside Breaks Ltd47, Station Road
Aldershot
GU11 1BA

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Waterside Breaks Ltd 3 star review on 1st January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff at Waterside were very good & did a great job of finding us holiday accommodation at such short notice. Its a shame that the accommodation wasn't as good. The location was fantastic but the lodge was very dated inside with a terrible mattress which made sleeping difficult. The most uncomfortable sofa I've sat on & poor kitchen pans to cook with.”

Helpful Report

Hi Emma - thank you for your comments and thoughts. This location is one of our most popular, we will pass on your comments regarding the lodge itself to the owners for their information to have a look into. Regards Waterside Breaks

“Just phoned up to enquire about available days and ended up booking three night stay Charlotte helped me and was she was brilliant, really friendly and easy to deal with.j”

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“Having booked on line, I wanted to confirm that I had the correct dates allocated. The man I spoke to was very pleasent and helpful, I actually came off the phone feeling very relaxed. I was very impressed with the service.”

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“Very helpful and pleasant staff to help booking our holiday. Prompt reply to our email enquiry. Thankyou.”

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“The booking process was easy and straightforward - the call handler was friendly and efficient. Confirmation of the booking was acknowledged promptly. Roll on the holiday!!!”

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“Very easy and helpful.”

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“Friendly and efficient Answered all my queries”

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“Excellent customer service, quick reply to email. Would definitely use again”

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“Friendly, helpful and polite staff. The gentleman who took my initial call, and then followed up with my enquiry and subsequent booking was very pleasant to deal with.”

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“Very quick and efficient booking ..very helpful with all cottage details and locaton enquiries”

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“Very helpful at point of booking and very efficient. If this is a sign of the holiday to come it should be a very good one.”

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“Really easy booking process. Reserved a cottage online, in the evening, and received a phone call first thing the following morning to go over the booking and confirm. Very helpful lady who went through the cottage details and answered my questions satisfactory. Shortly after, I was sent an email with all the information clearly listed. Would definitely book with Waterside Breaks again and would highly recommend.”

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“The site was very easy to use and when I phoned them up with a query the gentleman was very helpful, friendly and polite and I would recommend waterside breaks to my friends.”

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“Excellent website,comprehensive description of chosen option. Contacted office with initial question and was given immediate answer plus additional information. E_mail sent quickly confirming booking. Although we chose Norfolk Broads the she offers accommodation in most areas”

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Hi John - Thank you for your kind review, we wish you a great time on the Norfolk Broads - All at Waterside Breaks

“Lovely site with a good selection of properties. Very prompt, friendly and knowledgeable call back to confirm details of reservation. Detailed email follow up also very good. Been a pleasure to deal with and look forward to using again.”

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Thank you Andrea, we look forward to you having a great time and booking with us again. All at Waterside Breaks

“Great Service, really smooth and efficient.”

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“Charlotte very pleasant friendly and answered all our questions lovely person to have helped us book our holiday.”

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“Annabel was very informative and helpful. She made my experience all the better. She helped me with issues I was facing as well as providing me with extra information. Could not have been better.”

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“Very efficient service,, lovely to deal with and kept us completely informed regarding our holiday booking.”

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“Friendly efficient service”

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Waterside Breaks Ltd is rated 4.9 based on 1,363 reviews