Waterside Breaks Ltd Reviews

Name: Waterside Breaks Ltd
Address: Waterside Breaks Ltd47, Station Road, Aldershot
Rating: 4.85

4.9 Rating 1,363 Reviews

100 %

of reviewers recommend Waterside Breaks Ltd

4.9

Based on 1,363 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Waterside Breaks Ltd:

Waterside Breaks - Wide choice of holiday cottages & lodges by water across the UK

Visit Website

Phone:

01252 339020

Email:

holidays@watersidebreaks.com

Location:

Waterside Breaks Ltd47, Station Road
Aldershot
GU11 1BA

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Waterside Breaks Ltd 3 star review on 1st January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After spending many frustrating hours and days trying to find a suitable venue for our special holiday requirements, and finding great difficulties with other companies, in the space of an hour we were presented with a perfect location and facilities with the Waterside Breaks Company. Their very helpful representative, Charlotte, was friendly, efficient and knowledgeable. Despite us giving them short notice the Company has managed to book us into the Melfort Holiday Cottages which cater for the needs of the less able. Many thanks to everyone !”

Helpful Report

“Quick call back, full explanation of the terms and conditions as I had clearly missed a couple of things about the extra costs. Annabel was very helpful and pleasant to speak to.”

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“Very efficient and professional. With a friendly service will defiantly recommend to others.”

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“Excellent service. Happy chappy on the phone. I will use your service again.”

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“I had a very pleasant experience booking our break. Charlotte went above ond beyond to accomodate the dates we really wanted. very polite and informative and was sent email with details in the next 5 minutes along with a great guide to the area we were staying. Very helpful, thanks again”

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“The lady I spoke to was very helpful, got back to me very quickly. Booked my holiday with no trouble.”

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“Excellent booking experience. Even late on a Saturday afternoon, friendly and efficient service, ‘phoned back to apologise could not get in touch with owners. Then, as promised, a call Monday back on Monday morning to confirm our booking. Thank you.”

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“Very helpful and personal service”

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“We booked a last minute holiday throught Waterside Breaks, I spoke to Charlotte who was very polite and hlepful. We are looking forward to our stay on the Isle of Wight,our 1st visit.”

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“Couldn't have been more helpful !! Would highly recommend.”

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“I like the way that waterside deal with their customers. They in my opinion were courteous, very friendly, and prompt in dealing with my recent enquiry. I will be recommending this company to friends and family in the future. Thank you to : Annabelle and Charlotte.”

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“Booked late in the evening & received confirmation call early next morning. The details & what is/is not included were pointed out clearly & questions answered without hesitation. A very pleasant experience from a highly efficient representative”

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“Thank you Charlotte for your efficeint handling of my enquiry , the holiday should be good but if not it will be no fault of yours.”

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“professional attitude. Very easy to book”

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“Very helpful and cheerful staff, booking easy and quick. Everything explained well , loved all the info.”

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“I had an excellent experience booking our short stay on the Isle of Wight with Annabel of Waterside Breaks. We received a confirmation e-mail later that day and confirmation by the post today which also enclosed our payment receipt. Very, very good. Mrs. Diane Casey”

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Dear Mrs Casey - Many thanks for your lovely review, we wish you a great time on your holiday at Westfield on the Isle of Wight. Regards Waterside Breaks

“No owner feedback on boat hire”

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Dear Mr Milner - thanks you for your review, not sure what you mean by the boat hire owner feedback. These are booked separately via the boat owners and we no control over these. Hope you had a great time though, Regards Waterside Breaks

“Reservation was easy and smooth. However, the pictures are a little bit different from the actual.”

Helpful Report

Dear Mr Yousif - many thanks for your review, not sure what you meant by the pictures as these were all taken of the lodges at Lake Pochard and we hope are a very accurate representation of them. We wish you lovely time at Lake Pochard. Regards Waterside Breaks

“Very polite and helpful lady rang promptly after my on line enquiry. Thank you.”

Helpful Report

“Tim the consultant who handled our booking was outstanding. He explained everything clearly.and precisely and made me feel like a special customer Superb service”

Helpful Report

Waterside Breaks Ltd is rated 4.9 based on 1,363 reviews