Waterside Breaks Ltd Reviews

Name: Waterside Breaks Ltd
Address: Waterside Breaks Ltd47, Station Road, Aldershot
Rating: 4.85

4.9 Rating 1,363 Reviews

100 %

of reviewers recommend Waterside Breaks Ltd

4.9

Based on 1,363 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Waterside Breaks Ltd:

Waterside Breaks - Wide choice of holiday cottages & lodges by water across the UK

Visit Website

Phone:

01252 339020

Email:

holidays@watersidebreaks.com

Location:

Waterside Breaks Ltd47, Station Road
Aldershot
GU11 1BA

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Waterside Breaks Ltd 3 star review on 1st January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to book,looking forward to our holiday.”

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“Very efficient. Speedy response. Would definitely use again.”

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“Found the staff very helpful and plesent the booking was taken and confirmed within no time very pleased so far”

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“Very helpful booking staff and simple on-line enquiry form. Website is informative if a little clumsy to navigate around.”

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“Great service”

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“Very helpful staff,gave me all relevant information and called back promptly.”

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“First Class Nice and Cheerful. Thank you Annabel”

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“Very helpful agent, easy booking process”

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“very polite person who managed my booking.. no added extras etc looking forward to our holiday come rain or shine”

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“Quirky house boat very relaxing in lovely area among the wild life. Makes a great weekend break.”

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“After explaining to Tim at Waterside Breaks exactly what I was looking for , he said he would sort out a few options and call me back. This he did within 15 mins. We went through these options, with Tim leading me to pictures on the internet of the property locations and explaining the pros and cons of each. A booking was made from this friendly and professional phone call.”

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“Everything was explained very clearly and efficiently which made the booking very easy.”

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“Booking was straight forward. Sent enquiry and was called the day after, 5 minute conversation and was booked. Very pleased”

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“Very friendly, efficient and professional experience when booking my waterside holiday.”

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“booking was easy,just filled in the form online and the next day i received a phone call and booked within two minutes.”

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“Quick and clear process. Lots of knowledge about the area and what facilities were available.”

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“Did not realise this is only introduction site, thus had to wait for call from team to complete reservation, however call within 2 hours so no real issue. How to operate site not totally clear at start but eventually worked it our, information provided given in clear manner, easy to understand, however would ask for more clarification on wifi availability on all locations - have to presume no indication means no wifi. Then to find had to liaise direct with owners once email received could have led to delay in confirmation as email took 3 hrs to arrive and did not catch evening post for sending off deposit.”

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“Very helpful answering additional questions by promt replies to emails. Professional and courteous throughout, many thanks.”

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“Arrive at destination... First dust off all the cobwebs, shoo the spiders. Wash the dishes as clean the shelves. Remove the old dog chew and tissues from under the sofa cushion. Air out the smelly bath mat. Clean the windows. Now enjoy the view and watch the big black labrador have a poo in our back garden area on two occassions. Much to our own dogs disgust. Great place to stay had the above not been an issue on arrival, despite the list of rules that explain the above is to be done before leaving. We have to say the surrounding area was superb, great walks very relaxing. Be prepared to start a war with the midges.”

Helpful Report

Dear Gary - Thank you for your review and comments regarding your stay at Loch Awe. We take all feedback very seriously and will of course pass your comments onto the owners for their consideration giving them a chance to look into the points raised. We are sorry that the lodge was not quite up to expectations and we will review this ourselves too as standards are very important and that the high standards are maintained. Regards All at Waterside Breaks

“Disappointed that I couldn't book online. When I did book by phone I said that I wanted to pay for the whole holiday but have since found that only a deposit seems to have been taken. Good response to my original booking request with a phone call and email the following day. When I called back the lady was very friendly and helpful.”

Helpful Report

Dear Mr Uden - Thank you for your review of our service and comments. We are remote booking service for many different owners and we are unable to take direct online bookings for selected owners. If requested we would of course take full payment if that was your wish and apologise if this was not noted at the time. Of course we can arrange for this to be done if you wish straight away and re-confirm your booking confirmation? We wish you a lovely stay at Lake Pochard. Regards All at Waterside Breaks.

Waterside Breaks Ltd is rated 4.9 based on 1,363 reviews