Waterside Breaks Ltd Reviews

Name: Waterside Breaks Ltd
Address: Waterside Breaks Ltd47, Station Road, Aldershot
Rating: 4.85

4.9 Rating 1,363 Reviews

100 %

of reviewers recommend Waterside Breaks Ltd

4.9

Based on 1,363 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Waterside Breaks Ltd:

Waterside Breaks - Wide choice of holiday cottages & lodges by water across the UK

Visit Website

Phone:

01252 339020

Email:

holidays@watersidebreaks.com

Location:

Waterside Breaks Ltd47, Station Road
Aldershot
GU11 1BA

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Waterside Breaks Ltd 3 star review on 1st January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competent and polite”

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“efficient and pleasant service will look for again when booking holiday accommodation”

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“Beautiful location, Lodge had everything we needed & more, staff were very helpful & friendly ! Would recommend & visit again. Thanks for a lovely holiday.”

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“Extremely helpful and quick responses. Managed to find something suitable within 3 days of our holiday start date.”

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“Fast, friendly and efficient service. Exactly what you want!”

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“The male I spoke with on the phone was very polite and helpful. He checked things out for me and got back in contact the next again day. Very good service. Thank You”

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“We found the service very good. Your operative was very friendly, reassuring and helped us to select a chalet in Thurne without any fuss. She spoke with us and not to us. The whole business was completed in a matter of minutes. Pity other companies do not follow your lead. We will certainly use your company again and would not hesitate to recommend you to our friends and relations. Thank you.”

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“I have frequently used the internet to book holidays and shortbreaks in Britain so am familiar with on-line booking. I was surprised that your website did not offer the facility to be able to make an immediate booking, however I have to say that my booking enquiry was dealt with in a speedy and efficient way. I came home from a days work to find a message had been left early in the working day, I rang the number provided and spoke with Tim who was very polite and helpful and was able to confirm my booking within minutes. All in all the experience was very good and it was nice to be able to interact with a human being for once.”

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“Charlotte answered the phone quickly, she was very helpful and clear, knowing about the property instantly. My phone call was followed up and all my questions answered. I am very happy with the excellent service given”

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“I had no problem with the gentleman who helped me with my holiday request. However, I do have a slight problem with the fact that you have spelt my name wrong on this e-mail.”

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“Staff very pleasant and helpful. Only irritation was receiving an e-mail almost immediately to say I would be contacted by the owners when I had paid. As one of your staff had only just taken all my debit card details for payment it did not make sense. Standard messages do not always work. Phil Adams”

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“The guy I spoke with on the phone could not have been more helpful and very friendly.”

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“easy to browse website. extremely helpful staff when i telephoned to enquire about booking a property.”

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“I spoke with Tim in bookings late last night re a booking and he rang me agin first thing the next day without any prompting , also supplied me with a lot of advice and alternatives with my booking request, very hepful and a very professional attitude. Do not hear of many examples . very very happy”

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“Tim was very helpful and friendly. When he said he would do something, he did it. Also, his local experience of the area helped us to make our decision as to which site to book.”

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“Excellent. Friendly and professional service.”

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“Charlotte was very friendly and efficient, thank you”

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“Excellent, very helpful. Booked in less than 15 mins, email received with details within the hour. Recommended.”

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“I expected an earlier call back following my email sent at the weekend. In the event, I made the call around 9:30am on Monday. From that point the service was very good indeed and I have received the confirmation by email. I now will await the information direct from the owners. Tony Crossley”

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“Very friendly staff . But would like them to tell you of facilities in complex & surrounding area:( ie pubs . Restaurants , night time activities , cash points , iphone reception )”

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Waterside Breaks Ltd is rated 4.9 based on 1,363 reviews