Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and postal costs. Needed a connector between 2 butts, all sorted easily.”

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“Waterbutt has arrived and need to install now . Many thanks”

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hi David please contact us at cs@gm8group.com and we'll be more than happy to look into this for you kind regards Stephen @ Water Butts Direct

“It was wonderful to have such an amazing choice of what is, an everyday item. My garden is small, so I do actually have to see my waterbutt every day. What better than to choose a beautiful terracotta urn, which actually becomes a garden feature. Perfect. I love it.”

Water Butts Direct 5 star review on 1st December 2023

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hi Heather thank you for the review, and this looks fantastic where it is installed!! kind regards Stephen @ Water Butts Direct

“Excellent service & product!”

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“Found what I needed so easy and delivery was exceptionally quick. Cannot find fault with the whole process.”

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hi Martin thank you for taking the time to review us and our products, very much appreciated kind regards Stephen @ Water Butts Direct

“My water butt lid arrived on time and in perfect condition. Thanks”

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hi Michael thank you for taking the time to review, much appreciated kind regards Stephen @ Water Butts Direct

“Only place I could find the correct bore flexible connecting pipe in white, thanks for providing a service that prevented me having to buy a new diverter and creating unnecessary plastic waste”

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Good afternoon, Thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

“Excellent service, item received quickly, contained easy to understand installation instructions, no fuss involved”

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Hey, thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

“I don't know if the products are any good. They use Evri, who have delivered the goods to a completely different address.”

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“Very quick turnaround and good selection.”

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Hey, thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

“Arrived safely and quickly, well packaged. Very pleased customer.”

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hi there thank you for the fantastic review, glad everything went smoothly kind regards Stephen @ Water Butts Direct

“Item was exactly as described, super fast delivery, very happy customer”

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hi Paul thank you for the review, glad everything went well with the delivery kind regards Stephen @ Water Butts Direct

“I am delighted. They had an excellent choice of butts, far more than anyone else, their price was very competitive and delivery was quick, efficient and FREE.”

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hi Michael thank you for taking the time to review us kind regards Stephen @ Water Butts Direct

“Ordered a 250 ltr water butt which took 2 weeks to arrive despite my order stating 3-5 days for delivery. At no point during the order process was it mentioned that you had no stock of this spec. If there had been I wouldn’t have ordered it. It’s basically sales under false pretences! Very poor service; absolutely wouldn’t recommend.”

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Hello, sorry to hear your experience wasn't 100%, we strive to do our best but sometimes we can fall short we have made changes to assure this issue will not occur again kind regards Stephen @ Water Butts Direct

“Competitively priced rainwater filter and delivered quickly. Very pleased with the unit which has been severely tested with Storm Ciaròn!”

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hi Chris thank you for taking the time to review your order, hope everything is fine after the storm as well as having a full tank of water kind regards Stephen @ Water Butts Direct

“Great company to deal with. All the products that I bought were excellent quality. Would definitely use them again.”

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hi David thank you for taking the time to submit these fantastic reviews, it is appreciated kind regards Stephen @ Water Butts Direct

“This is the third time I have used water butts direct. Delivered very quickly, very pleased with the product”

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hi Ann Thank you for taking the time to review! If you have any additional comments or feedback, please do not hesitate to let me know kind regards Stephen @ Water Butts Direct

“WE ORDERED BOTH A RAINWATER HARVESTING TANK 1500L AND A 400 L SLIM WATER BUTT. WE HAVE BEEN VERY IMPRESSED WITH THE QUALITY OF THE TANKS, ALSO THE SPEED OF DELIVERY.”

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hi Marian thank you for taking the time to review your products! If you have any additional comments or feedback, please do not hesitate to let me know. kind regards Stephen @ Water Butts Direct

“Delivered very quickly. Good quality product.”

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Hi Mary Thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch Kind regards Jess @ Water Butts Direct

“Excellent site/ great information and easy to order with very good prices-came the next day/cheers”

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Afternoon Ray Pleased to hear you enjoyed the service Thank you for the review Kind regards Jess @ Water Butts Direct

Water Butts Direct is rated 4.6 based on 1,963 reviews