Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Water Butts Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful looking and has really set the garden look cheers guy's”

Helpful Report

“Great Wwater Butt, good price and delivered when promised, what more can you say or want”

Helpful Report

“Excellent product and easy to fit. Pleased that it is in part recycled plastic... Tempted to get a second one and link them. Excellent service and quick delivery too.”

Helpful Report

“Does exactly what it says on the tin - recommended”

Helpful Report

“Excellent product excellent service”

Helpful Report

“Delighted with the Water butt, sadly there has been very little rain to fill it up and get my irrigation system working.”

Helpful Report

“Great price for a decorative waterbutt, that adds to the character of our garden.”

Helpful Report

“I was after a water butt that I could direct all the water from my garage roof into it. I could only find ones with domed lids and I would need to buy a diverter as well. Anyway Water Butts Direct had one with a 'dished' lid which meant I could put a 90 degree spout on my down pipe and direct the water straight onto the lid and it would drain through the holes in the middle into the butt. Brilliant! It was a great price too and delivered very quickly. I couldn't have asked for a better water butt and excellent service.”

Helpful Report

“Shape and size perfect for the area I wanted it to go”

Helpful Report

“The butt looks good and the brassed tap is a good touch. I must have missed the point about not supplying a connection to the a drain pipe so I had to go out and find one. The tap is quite high up the butt so there is a lot of water which is below the tap and is inaccessible if the lid is screwed down”

Helpful Report

“The rounded square shape of the water butt means it holds a lot of water but fits neatly into a small space. The butt and accessories assembled easily and it has worked well since being fitted a few weeks ago.”

Helpful Report

“Very happy with the product and the service. I called with a query and the staff I spoke to was really helpful.”

Helpful Report

“Very good products and efficient and timely delivery”

Helpful Report

“wrong item received and customer service over the phone was terrible”

Helpful Report

Hello Maxine, We are very sorry to hear that you received the wrong item and was not able to get the help you required. We have sent you an email so that we can figure out what went wrong and to provide you with a solution. Kind regards, Original Organics

“We would highly recommend Water Butts Direct - they were very helpful, their customer service was great, they answered all our queries and always responded quickly to our emails. The product is great and we felt that they really considered our personal needs - great service Thank you and especial thanks to Paul who helped us so much!”

Helpful Report

“Fast delivery. But product only just added to butt so time will tell.”

Helpful Report

“We have bought 3 brightly coloured water butts and loved the choices available. Having holes pre bored has been a god send so they have been easy to fit and have really brightened up our garden, they are feature not an eye sore. The recent heavy rain means they are now all full to the brim and ready to go if the sun ever comes out again.”

Helpful Report

“I accidentally ordered the wrong water butt and when I discovered my mistake - it would not fit in the space, the team reacted quickly and professionally to cancel the order and rapidly deliver an alternative. The 500litre Oak Barrel appearance butt I eventually bought is splendid, great to look at and very high quality.”

Helpful Report

“Excellent value for money everything fitted well thank you”

Helpful Report

“Good service and good product (1000L water butt). No issues - does what it says on the tin - delivers water butts!”

Helpful Report

Water Butts Direct is rated 4.6 based on 1,963 reviews