Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 2,026 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,026 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, great value, great product received on time!”

Helpful Report

“Ordered a slimline butt + diverted all arrived within 3-4 days, had already new downpipe fitted watched ytube video. All done & fitted after about 1hr, hopefully all will hold water, have to wait until more rainfall, as soon as I had fitted butt heatwave arrived.”

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“Very familiar with using this company in the past - reliable, well packed for distribution, prompt and trustworthy as a supplier - well recommended”

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“Fast, efficient service”

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“Excellent quality perfect fit delivered as per time scale”

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“Arrived as stated and good quality”

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“Second water but we have purchased from you both just the job. And look great will be back .Great service thanks ivan”

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“A good fit for what is was looking for - slim profile & ability to connect several Butt's together. Butt's look neat enough & seem well made.”

Water Butts Direct 5 star review on 10th July 2024

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“Water butt ok but the tap pointed the wrong way up when screwed in. Pointing it the right way meant it leaked. Called up support and they suggested i just tape up the leak, which i did and it stopped. However this isnt the point....it should have been correct from the start. Looks like its a recurring fault and so the manufacturer should sort it.”

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“Excellent service. Very pleased with the water butt.”

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“It arrived well wrapped and brilliant size.”

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“Really love design and colour, marred only by slight damage near top. Maybe done in transit as just wrapped in plastic no bubble wrap or from factory !!!! who knows”

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“I spoke to a very helpful man over the phone who requested a photo of my existing water butt which needed replacing due to a leak. He said that he could let me have the same type, which would save me putting in a new diverter and having a new stand. I took his advice and the water butt arrived quickly and I managed to fit it without much trouble. I can see it works well, after we had some rain! Thank you!”

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“Website simple to use delivery fast and efficient product top quality overall excellent.”

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“Quick delivery. I bought a white marble effect water butt for front of my bungalow. It arrived today- looks really smart, can't wait to set it up and use the planter on top.”

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“Just what I needed , the water butt, what else is going to fail. No point to having a kit. Although a new tap was supplied so they must fail occasionally. Prompt deliver and cheap. Also a decent 5 year guarantee.”

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“Quick delivery. Water butt appears to be good quality and looks good (realistic wood effect). Perfect for catching some gutter water on patio”

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“Excellent product and fast delivery. Price really good and ordered one day and delivered the next day !”

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“Excellent service - next day delivery have purchased other item and awaiting delivery.”

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“Repeat customer. Delivery from the point of ordering was less than 24 hours. Astonishingly quick service. Great product and service. Highly recommended”

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Water Butts Direct is rated 4.6 based on 2,026 reviews