Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,962 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Water Butts Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality perfect fit delivered as per time scale”

Helpful Report

“Arrived as stated and good quality”

Helpful Report

“Second water but we have purchased from you both just the job. And look great will be back .Great service thanks ivan”

Helpful Report

“A good fit for what is was looking for - slim profile & ability to connect several Butt's together. Butt's look neat enough & seem well made.”

Helpful Report

“Water butt ok but the tap pointed the wrong way up when screwed in. Pointing it the right way meant it leaked. Called up support and they suggested i just tape up the leak, which i did and it stopped. However this isnt the point....it should have been correct from the start. Looks like its a recurring fault and so the manufacturer should sort it.”

Helpful Report

“Excellent service. Very pleased with the water butt.”

Helpful Report

“It arrived well wrapped and brilliant size.”

Helpful Report

“Really love design and colour, marred only by slight damage near top. Maybe done in transit as just wrapped in plastic no bubble wrap or from factory !!!! who knows”

Helpful Report

“I spoke to a very helpful man over the phone who requested a photo of my existing water butt which needed replacing due to a leak. He said that he could let me have the same type, which would save me putting in a new diverter and having a new stand. I took his advice and the water butt arrived quickly and I managed to fit it without much trouble. I can see it works well, after we had some rain! Thank you!”

Helpful Report

“Website simple to use delivery fast and efficient product top quality overall excellent.”

Helpful Report

“Quick delivery. I bought a white marble effect water butt for front of my bungalow. It arrived today- looks really smart, can't wait to set it up and use the planter on top.”

Helpful Report

“Just what I needed , the water butt, what else is going to fail. No point to having a kit. Although a new tap was supplied so they must fail occasionally. Prompt deliver and cheap. Also a decent 5 year guarantee.”

Helpful Report

“Quick delivery. Water butt appears to be good quality and looks good (realistic wood effect). Perfect for catching some gutter water on patio”

Helpful Report

“Excellent product and fast delivery. Price really good and ordered one day and delivered the next day !”

Helpful Report

“Excellent service - next day delivery have purchased other item and awaiting delivery.”

Helpful Report

“Repeat customer. Delivery from the point of ordering was less than 24 hours. Astonishingly quick service. Great product and service. Highly recommended”

Helpful Report

“Good product, service and delivery”

Helpful Report

“Outstanding service, with very quick delivery and an excellent product. Have used before, will use again.”

Helpful Report

“Arrived quickly. Easy to install. Looks great. No problems. Would buy again from water butts direct. Haven’t put plants in yet. Waiting for Autumn.”

Water Butts Direct 5 star review on 27th June 2024

Helpful Report

“Nice design and came very quickly from Water Butts Direct. Please with theior service aned value for money. However when I screwed in the tap it leaked at the joint. I had not crossed the thread or overtightened it. I had to drain down the water from the butt and remove the tap, re-sealing it with PTFE tape, which worked a treat.”

Helpful Report

Water Butts Direct is rated 4.6 based on 1,962 reviews