Login
Start Free Trial Are you a business?? Click Here

Water Butts Direct Reviews

4.6 Rating 1,959 Reviews
90 %
of reviewers recommend Water Butts Direct
4.6
Based on 1,959 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very happy with ordering process and delivery Good quality
Helpful Report
It arrived in good order, all put together easily, just need a lot of rain.
Helpful Report
Very good service. Thank you đź‘Ť
Helpful Report
Efficient service - the parts I ordered were sent promptly and were exactly as described.
Helpful Report
This water but is going to save me heaps on my water bill it's fantastic
Helpful Report
While the water butt and stand are good and what I expected, there was only one inlet/outlet pipe with a plastic nut to secure it which meant that the spigot didn't have a nut or vice versa!. Luckily I managed to cannibalise material from my old broken water butt otherwise the new one would have been unusable. The water diverter doesn't have a cap so all sorts of dirt and leaves could get in to block it. Rather a disappointment
Helpful Report
Excellent product and perfect size for the spacw I have avaiiable
Helpful Report
I don't think the water butt stand was suitable for the smaller water butt I choose, even though it came as a package. It was just too big.
Helpful Report
A1 service great item.
Helpful Report
No problem with Water Butts Direct, but they should seriously consider using a reputable courier rather than DPD, who can’t be doing Water Butts Direct’s reputation much good. If I’d known they used DPD, I would have bought elsewhere.
Helpful Report
Product came almost week after dispatch, and in a state as it has fallen out from a lorry and was run over by it. Photos for proof attached. I have managed to Push out main indentations but it's far from good condition.
Helpful Report
Really nice company to do business with! They chased up delivery for me and and the courier was able to deliver just when I needed.
Helpful Report
Impressive delivery, very quick. Instructions were a little "thin"; more could be added to describe the fitting of the plastic hose at both ends. Otherwise very good.
Helpful Report
I purchased over ÂŁ500.00 for my butt but it is continually leaking from the back hole, it is staining my tiles.?? i did purchase to request for one of the grip plugs for the basket for the shrubbery.. twice i fack but yet noone got back to me even to this day!!
Helpful Report
hi Karrien I don't recall seeing anything of this nature in our inbox, could you please email to cs@gm8group.com along with your order and we'll take a look in to this for you we will need photos of the leaking and discuss with our supplier, otherwise you can also call 0800 688 9825 to discuss this kind regards Stephen @ Water Butts Direct
Does what it says on the tin!
Helpful Report
Pleasant and friendly over the phone and product looks good though not tested it yet. We Bly slight issue was to do with delivery hence my phone call to them.
Helpful Report
Water butts are as described and they arrived really quickly. Great service.
Helpful Report
A good water butt, however the 3 piece stand does not suit or fit in with the butt, not a good design & very flimsy. A bit disappointed, to be honest.
Helpful Report
Correct item delivered.
Helpful Report
Edit instructions with easy way, please. pacaging fine, delivery is also fine. its tap should be arrow which side is water drops. we may check water level from outside (make transparent plastic meassurement which we can see from outside. which liquid we may use to clean, guide me.
Helpful Report
Water Butts Direct is rated 4.6 based on 1,959 reviews