Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 2,012 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,012 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 4th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on due date, well packed and everything needed to install.”

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“Just what I wanted and bit more (tap) Thank you.”

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“downpipe water butt catcher was just what i needed & price was good.”

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“Very good quality water butt. Nice and sturdy, easy to set up. Was going to go for a cheaper one from b&q but they were so flimsy. Happy to pay abit more for better quality, sturdy tap etc”

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“Quick delivery, and response when I emailed a question regarding my order”

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“This is the third water butt I've bought from Water Butts Direct. I'm very happy with the quality of product and speedy delivery.”

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“Had an issue with a leaking waterbutt, Water Butts Direct handled getting a replacement shipped out to me with the minimum of fuss and in a timely fashion; a pleasure to deal with.”

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“Deliveredontime stated byindyjet”

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“The company was able to provide the parts I needed and the delivery was very good.”

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“Item turned up a day earlier than had been arranged, despite confirmation that a note would be left on the order not to dispatch until Thursday. It arrived at my home on the said Thursday and subsequently spent all day outside the front of my home. Luckily, it was still there when I got in from work that day. You probably need to have a word with your dispatch team.”

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“ordered paid arrived very good service good choice and price range”

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“Fast and efficient order process. The water butts appear to be sturdy specimens but time will be the judge I guess.”

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“Although the hose is as long as in your details say, t is barely long enough to reach the bottom of the butt, let alone a convenient drain (which I don't have.) I'll have to cobble something together”

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“Water butt is exactly as described and delivery was prompt and efficient. They have an excellent selection of styles and sizes.”

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“Well packed Good quality and price Arrived on time”

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“First time I've used Water Butts Direct & I have to say the level of service throughout was excellent!! 1. Easy to order the items I was looking for. 2. Regular Updates On dispatch & delivery dates. 3. Fantastic delivery time. 4. Items were well packaged. 5. Items arrived safely & were fantastic quality. Hence 5 Star rating from a very satisfied customer, Many Thanks.”

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“Website easy to use. Delivered promptly.”

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“Arrived within a week of ordering. Appears good quality water butts,clear instructions and easy to fit. Just waiting for it to rain”

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“Brilliant quality water butt. Great size, very robust we are delighted. Quick delivery no complaints from us.”

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“My chosen water butt arrived well packaged within a few days of placing the order. The whole process of fitting took an hour or so, the butt,stand,tap and top bung....the latter which I sealed in, took no time atall. Splicing the connector into the downpipe was the most challenging. But for a competent DIYer easy enough.......accurate measurements, sharp saw, screwdriver to loosen the downpipe clips is all that is required.”

Helpful Report

Water Butts Direct is rated 4.6 based on 2,012 reviews