Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived promptly and was exactly what I required”

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“We have not connected it yet as we need to make some gutter changes to the house. However it certainly looks impressive and arrived quickly”

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“Hi it's a really good water butts and I'm very happy with it, and it's savings me money what's even better.”

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“Hello I was happy to receive my new water butt I am very happy with the quality”

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“The wormery arrived in good time and all is well. Although cheaper than its competitors still pricy for what you get.”

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“Compost bin arrived early, very impressed with the service. Will definitely use again.”

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“Item as described arrived quickly”

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“I needed a connecting hose longer than typically comes with a water butt. This was the only place I could find one. Prompt service and the pipe has done the trick just fine.”

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“ordered Water Butt Stand and lid arrived when promised very please with service and goods”

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“A good looking feature to our garden.”

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“Prompt delivery of products that met expectations.”

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“Very good service, thank you.”

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“Good discussion on telephone to help my decision. Delivery longer than hoped as ,'ex-stock' meant 'made to order'. This was explained to me but really website needs to be clearer.”

Water Butts Direct 4 star review on 29th August 2021

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“Slimline water butt fits nicely where we have sited it. Not had any rain yet. Order /delivery process went without any hiccups.”

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“A problem with the order was sorted quickly and efficiently by phone. Great to speak with an actual person. Very satisfied”

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“Love The water butt The coloured is just what I wanted. There are two problems The first is IT needs a spare bung as with In a few DAYS IT disappeared . IT must have come out with heavyweight rains and with water pressure flipped out. The second is IT needs some sort OF lid as The TOP fills UP with water to become n insect Pool .even whenever planned as theres no drainage, planting didnt work without adding a drainage hole. But generaly IT seems well made and The brass tap is great.”

Helpful Report

Hi Jacqueline, Apologies to hear the issues you've encountered. I've just checked your order and it appears you have just ordered a water butt lid from us and not the rest of the water butt in which this review refers to. Could you please amend this review accordingly and feel free to contact our customer support should you have any further issues regarding the lid - cs@gm8group.com Kind regards, Water Butts Direct

“Easy to order and delivered on time. Had problems getting lid off as no instructions provided. My husband took a hammer to the lid to get it off!”

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“Very pleased with our purchase of the 2 water butts. Very good quality, kept informed re delivery, very happy customer”

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“Delivered as promised, all the bits there, surprisingly easy to put together. Happy customer!”

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“Very pleased with the service I received and the quality of the product. Just a small point but the selection of a link kit to join 2 water butts isn't that easy. (in my opinion)”

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Water Butts Direct is rated 4.6 based on 1,963 reviews