Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality”

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“Delivery earlier than expected.”

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“Fast delivery and great service”

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“Good choice,good brands and easy to order. Delivery was quick.”

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“Very pleased with the 4 x 700 Litre water butts as they fit perfectly and discretely under the roof of our car port and garage and are doing an excellent job of collecting rainwater. I was amazed how quickly they were delivered after ordering, as the website said 3 weeks and they came a few days after ordering. The delivery itself went very smoothly, with the driver calling me the night before and also 30 minutes beforehand. He was a very pleasant chapmwho had driven all the way from Lancashire to Essex that morning. He took all 4 water butts off the van and placed them very neatly on our drive.”

Water Butts Direct 5 star review on 11th March 2021

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“Excellent firm lots of choices good prices and competitive And delivered the very next day Perfect 👌”

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“Good product, well made. The positioning of the most convenient tap outlet is a bit odd, leaving a quarter of the butt's contents unobtainable, but nevertheless less a solid piece of kit. One star dropped because of the delivery. The web site said they would notify us of the despatch and expected delivery date. They didn't, it just turned up. Only by chance were we at home to bring it in.”

Helpful Report

Hi, Thank you for the feedback. In answer to your point regarding the tap outlet being positioned a quarter of the way up the water butt - this is to allow you to place a watering can underneath it :) If it was placed at the bottom, there would be no way to place a watering can underneath it unless you used a stand. Kind regards, Water Butts Direct

“Excellent service. Next day delivery and well packaged. Good quality water butt.”

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“Excellent. Prompt delivery. High quality. Good price.”

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“Great service”

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“Great product - Harcostar 227litre butt. Ordered two. Super fast delivery. Great service.”

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“Overall satisfied with the product but need to make it clearer on the description that it is a completely sealed unit with no ability to clean the inside of the butt”

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“Very prompt delivery and excellent customer service with a minor problem we had which was resolved easily”

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“Perfect for the job and looks good as well”

Water Butts Direct 5 star review on 8th March 2021

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“Happy with my purchase...”

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“Easy ordering, plenty of choice, arrived quickly, easy to set up and assemble”

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“Lots of water butts to pick from, easy to order and quick delivery. Looks great in the garden”

Water Butts Direct 5 star review on 4th March 2021

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“Excellent online service- availability and good dimension description. And they ship to Orkney. Thank you”

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“Great pipe”

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“Needed to replace my 'very' old water butt because of a leak. The new one, exactly what I wanted, arrived within 3 days of ordering. Good communication from the company and very pleased with the service I received. Would recommend this company.”

Helpful Report

Water Butts Direct is rated 4.6 based on 1,963 reviews