Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was much quicker than anticipated and the whole transaction was well carried out. the water butt is a great addition to my water harvesting too.”

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“The water butt is bigger than I expected. It was scratched on one side. Apart from that, it’s a robust water butt.”

Helpful Report

Good morning, We do state the sizes on our website for all of our water butts. In regards to the scratch on one side, please contact our customer service team at cs@gm8group.com and we would be more than happy to help as we did not receive any email communication from you regarding the matter. Kind regards, Water Butts Direct.

“Did everything they said they would do. Delivered on time and well instructed”

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“Bought tap for water butt. So far no leaks.”

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“Hard to be sure which water butt stand to buy for our ten year old water butt - the stand for which was starting to break up. But this one seemed the nearest in size and as it turns out it has done well. The new stand fits the old butt and seems to be the right height. Don't think we need to mess about with the input trap on the down pipe.”

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“Easy to assemble, arrived when it was supposed to. Would highly recommend”

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“Arrived quickly. Tap was missing but that was resolved quickly too.”

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“Very prompt delivery. Love our new water butt.its a bit taller than I imagined but my fault for thinking more about the size it took for water. Luckily it's not above the height of our garage where it is going to go. I love the pale green colour and the column shape.”

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“Very pleased with the quality of water butt lid. Fast delivery as promised and packaging strong enough to prevent damage”

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“I requested a number of items and some were not available. I was advised the order would be delayed by a few days but I could receive the items in stock sooner if I wanted. I preferred to have these and at no extra effort, they arrived 2 days later. I have every confidence in this company and the person who contacted me was charming.”

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“Arrived on time, a well made product with all the expected extras. Would definitely recommend.”

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“Excellent product and so easy to install in my filter.”

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“I love the new water butt which makes up for the shock of moving to a flat with a terrace which has NO tap1 Unbelievable! But the butt arrived about a week ago and I am delighted, in fact, that I will be using rainwater for the plants I am just beginning to collect. Water Butts Direct were excellent; efficient and professional.”

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“Lovely quality water butt however it should be for the price . My only disappointment although it arrived earlier than anticipated there was no notification , which was probably down to the courier ?”

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“Just what I needed.”

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“We needed an overflow ‘pipe’ for our new water butt (which came with the shed and had no overflow). Ordered online from Water Butts. Package came quickly within a couple of days and product was as described and ordered. They have some interesting water saving and composting products so may order again.”

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“Fast delivery on pallet, good quality instructions and fittings. Looks very smart when fitted.”

Water Butts Direct 5 star review on 22nd March 2022

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“Came very quickly and as described perfect for the job”

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“Ordered on a Sunday it came by the the following saturday”

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“Very pleased with the water butt and have fitted it into place without difficulty. I was a bit concerned about communication as I had to chase the order having not received it or heard nothing after 3 weeks. The issue was resolved very quickly after that however.”

Helpful Report

Water Butts Direct is rated 4.6 based on 1,963 reviews