Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price & good quality 200ltr waterbutt, delivery service is very quick.”

Helpful Report

“Very good website. Items are clearly described. Easy order service and delivered on-time and delivery service provided very good progress reports as to the expected delivery. Given a time slot of 2 hours but parcel delivered 15 mins. after the earliest time as informed in advance.”

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“Excellent service. Ordered Thursday, delivered Saturday. Easy to assemble.”

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“Should have been delivered last week after chasing for a delivery date. Been with the courier now for six days and still waiting delivery.”

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hi David could you please email your order number through to cs@gm8group.com and we'll investigate this for you kind regards Stephen @ Water Butts Direct

“Second time I have used this company, Quality products with fast delivery, excellent service”

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“They haven't arrived.”

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hi Julia please provide your order details to us cs@gm8group.com and we can look into this for you kind regards Stephen @ Water Butts Direct

“Not exactly able to evaluate your company as the item has not yet been delivered by Evri.”

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hi Jacqueline I'm very sorry to hear this can you reach out to cs@gm8group.com with details of your order and we can look into the whereabouts of your order kind regards Stephen

“Speedy delivery. Quality of product ordered is excellent. Very happy.”

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“Good quality and easy to fit water butt. Arrived when scheduled.”

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“Delivered very quickly, great price,will no where to go for other parts in future good company.”

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“The water butt and fittings arrived very quickly - at least 3 days earlier than promised. Safely packaged and friendly courier. Easy to assemble and looks good. It feels substantial, as if it will last for some time. Only negative is it is supplied with blank fittings to lnk to drain pipe. We wanted white which we ordered, as we could not find a way to swap the white for the black.”

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“Great product, all the fittings included, very promptly delivered - excellent!”

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“Perfect very fast delivery. Kept informed all the way. Will recommend to anybody that is interested”

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“Much quicker delivery than expected, have not yet opened the box or attempted construction but I have seen the veggie trug made up and it looks a substantial item, hopefully it will be!”

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“I bought a replacement water butt tap from Water Butts Direct, which was promptly dispatched the same day as my online order. I hadn't known which tap would be suitable and when I phoned, I found the staff extremely helpful, and able to advise me. When the tap arrived it was stiff to turn on and off, so I phoned again and was advised to lubricate it with washing up liquid. It did the trick immediately! An excellent firm and highly recommended.”

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“Good price and prompt delivery”

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“We bought the hanging bird feeder at almost half the price of other vendors including free delivery. It only cost £16.99 altogether whereas other retailers were charging up to £27.99 plus delivery charges!! It was delivered within the time promised so we were very pleased with everything about the purchase.”

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“Thank you very much it's great just the right size for my small garden. Delivery brilliant very very quick . I shall show off my lovely new butt to family and friends and recommend you highly.”

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“Quick delivery .purchased two bird feeders hanging were perfect and nice size would definitely use this Company again.”

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“Item is ideal replacement for original making access difficult but still possible if needed”

Helpful Report

Water Butts Direct is rated 4.6 based on 1,963 reviews