Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, ingeniously packed, quick delivery.”

Helpful Report

“This was delivered quickly and is a sturdy butt with tap and lid. As yet I have not cut the square hole required for my downpipe but I am pleased with the water butt.”

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“Good sturdy water butt, nice dark green colour. Good price including stand. Fits perfectly where I wanted it.”

Water Butts Direct 5 star review on 7th July 2021

Helpful Report

“Good quality. Would buy again.”

Helpful Report

Hi, Apologies to hear you've got a little confused. You were charged £4.99 shipping and the £7.00 was VAT which is included in the price shown on the website - so you were not charged an additional £7.00. Your sales receipt will always show the VAT tax breakdown as we are a UK Company. Please consider removing this review now I have explained the situation or contact our customer support via email if you have any further questions : cs@gm8group.com Kind regards, Water Butts Direct

“Good choice of products, & prompt receipt of items ordered. I purchased an additional water butt of same design & size which was easy to look bk with kit purchased.”

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“Having bought from you a recycled plastic water butt (I tried very hard to find one that was NOT made of plastic!), I felt that it was a great shame that it arrived wrapped from head to toe in un-recyclable cling film!!! Is there really any need to wrap such an item at all? Most environmentally unfriendly. Which is a pity, since your firm had gone to the trouble of making water butts from recycled plastic......”

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“Purchased a 300 litre Maurano Stone-effect slimline water butt in Sandstone and installed last month just before torrential rainfall. Completely full in one night and working a treat on my patio. Has blended in well with my cream-painted house walls so almost inconspicuous. Extremely pleased with it plus buying online and delivery was first class.”

Helpful Report

“Quick delivery. Bought the 225l collapsible water butt to go inside an old oak barrel butt that no longer held water. Only issue was that the collapsible butt comes with a hose inlet fitting but no rainwater inlet. Luckily the diverter I bought came with one so not a problem to me.”

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“Really happy with the purchase. Good delivery time too. Thanks”

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“Easy to use website. Easy order process. Fast delivery without hassle.”

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“I bought a Gutter Mate Diverter. It is brilliant. I am not a DIY sort of person but the videos provided all the guidance I needed to connect it up. It filters the rubbish that comes off the roof and it is very easy to inspect and clean. It is an excellent invention and I am very pleased that I took notice of the advertisement on Instagram.”

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“This is the second water butt I’ve ordered from Water Butts Direct and I’m very pleased with it. It arrived promptly and was well packaged.”

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“Excellent. A prompt and accurate service.”

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“Good product, good service recommended!”

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“Ordered 2 replacent lids for existing water butts. Delivery was v quick, a matter of days. Price was also good. I wouldn't hesitate to order from them again.”

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“Great product, good price, speedy delivery.”

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“I'm very pleased with my water butt,it is made from a sturdy material and well balanced. Water butts direct are a very efficient company and I received the product within a couple of days”

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“This is the third one that I’ve bought. Prompt delivery and a good product.”

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“Great water butts easy to assemble Quick dispatch would recommend.”

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“Very impressed with the service. the butts arrived even earlier than expected and the response to emails was prompt and efficient.”

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Water Butts Direct is rated 4.6 based on 1,963 reviews