Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and great product - exactly what I need (after a lot of woide research).”

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“I haven't installed it yet, but it looks good and sturdy. Amazingly fast delivery too”

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“the water butt came in a large cardboard box so it was protected in transit, I had previously had a couple from other companies that were loose packed and the taps broken beyond repair and a pain to return and get refund. So very pleased this was in good condition on delivery.”

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“Item arrived quickly & exactly what I wanted.”

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“Water Butt stand came very quickly, is very sturdy and I'm very pleased with it.”

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“This base for a water butt will hopefully solve the problem of a rat nesting in my compost bin - not what you want to see when you open the lid! It seems to be robust and fits well, so we'll wait and so, but so far, so good.”

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“Good quality product that arrived promptly and was easy to order on your website, thank you”

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“Very good service. Product arrived within three days of ordering and was well packaged.”

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“Great service, delivered on time very pleased with my product”

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“Quality item, competitive price and delivery on time”

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“I needed a lid for a very old water butt, it arrived in a couple of days and fits a treat the service and quality is excellent. The delivery firm leaves a bit to be desired though.”

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“Quick delivery Fab service Lovely item”

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“Beautiful product, arrived in super fast time. A pleasure to buy from. Would highly recommend. Thank you!”

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Hey, thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

“Would have been better had lid matched website one for Garden Lake butt, it’s a cheap one with holes in it , £8 in Screwfix, not impressed, even less impressed with ‘manager’ and lady I spoke to, one suggested I tape over the holes, other said it’s the way they are molded , I’m 74, bought many water butts over the years, never had a lid with holes in them. Mosquitoe city along with other insects getting in ! Gave up trying to talk to sellers, must think we’re either stupid or uninformed! Don’t go there !”

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“Very very speedy delivery easy to install and works a treat.”

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Hi! Thank you so much for taking the time to leave a review, it really helps our customers accurately understand our products and service as a business. Cheers, C.S

“The product was fine, and a very prompt dispatch over the Christmas period. However you’d do yourself more credit if you didn’t use Evri for your deliveries. There was less than 15 mins. notice of the delivery slot, and they threw the package over my side fence. I’d rather pay for delivery with options to pick up at a local collection point than suffer their service - it’s doing your quality business no credit”

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“Fast delivery, lid fitted perfectly so one happy custoer, thankyou.”

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“Brilliant service received within a couple of days of order. Have not fully tested yet, as waiting for new greenhouse, but looks OK, good do know made from recycled plastic.”

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“I have purchased water butts from this company before and the service has always been great. Having sourced similar products at garden centres, I have found the prices cannot be beaten given the included diverters and stands, I'll always look to Water Butts Direct first.”

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hi David thank you for the fantastic review, glad you enjoy our products and service kind regards Stephen @ Water Butts Direct

“Goods arrived quickly, well packed and before expected”

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Water Butts Direct is rated 4.6 based on 1,963 reviews