Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 of the 500Ltr butts, really pleased with the quality as quite expensive but should save us on water bills over years to come.”

Water Butts Direct 5 star review on 15th March 2022

Helpful Report

“Perfect; just as described, quickly delivered and quickly installed with a downpipe diverter and filter. Thank you.”

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“Good online ordering process. Reasonable despatch times. The item itself (Garantia Rainwater Diverter) was really easy to install. Happy with the purchase.”

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“A great product and excellent service thank you”

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“We are very pleased with the stand which is a perfect fit for the butt. Good product and good service.”

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“Pleased with my purchase. All I need now is for someone to instal them. They are very sturdy and I love that the lids are really secure. All in all a good purchase.”

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“Delivered speedily, clear instructions, resulting in being up and running in no time. Purchased the 114 litre water butt which amazingly filled up in no time so am contemplating purchasing an overflow butt to store more rainwater.”

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“Size was accurate, and the quality per price was very good. Well pleased. Would deal again with this company CJE”

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“Well packaged and clear instructions. Value for money.”

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“I only received the water butt freshener a few days ago and I think it probably needs time to work so it is a bit early to ask me for a review!”

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Dear customer, Thank you for contacting us regarding your water butt freshener. Now you have had time to let the product work, we'd politely ask if you could update your review, and tell us how the product is! If there's anything else you need from us, please contact our customer support team who will assist you with any questions or issues you have --> cs@gm8group.com Kind regards, Water Butts Direct

“Replacement lid arrived quickly.”

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“Excellent service. Staff could not have been more helpful.”

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“Very pleased with the product (245L Cascata Clay Effect Water Butt with Planter), great quality and exactly as expected. Obviously isn't made of clay but is a very realistic imitation and does not look cheap. Also was very impressed with the customer service line when I called for advice before making my purchase. Very knowledgeable and helpful. Would recommend both the product and the company.”

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“Excellent product and service. Delivery came earlier than expected. Good packaging but not excessive. Very pleased.”

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“Excellent service. Speedy delivery.”

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“Order and delivery was very efficient. Only issue was the connection hose required the correct size drill bit. This was OK for me, but for some, this would require an extra purchase. Would be helpful to have this hole predrilled with a cover cap for the unused side. Not WaterButts fault, but the empty butt does not stand up in any wind and I’ve had to purchase strapping to tie it back to the house!”

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“good quality product”

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“Good choice on the website; quick delivery. Happy customer here!”

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“Super duper paratroopers Punctual and very efficient Thanks 👍”

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“Easy to order. Delivery was very efficient. The water butt was easy to set up. So far I am very pleased with this product.”

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Water Butts Direct is rated 4.6 based on 1,963 reviews