Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I only received the water butt on 5th September, owing to Royal Mail misdirection. So my fitter had already finished my project and is not now available to connect it up. So I have no idea whether it’s satisfactory or not.”

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“Excellent service.”

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“item came within good timescale, installation instructions aren't great and the unit itself is pretty unstable. Hard to check that it is plumb, but it rocks on most surfaces (even when the surface is dead level) hopefully it will be more stable once there is water inside it. Still in process of installing.....”

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“HI, I haven't installed my new water butt yet as it is going to be attached to a new garage. However, I have been very satisfied with Water Butts Direct when I had an initial query. Thank you”

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“Site easy to follow and products clear descriptions. Arrival within the stated time scale and product good quality and easy to follow fitting instructions. Highly recommended.👌👍”

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“Good product well packaged and sadly delivered the only reason it’s not 5 stars is that it wasn’t in stock at the point of order but approx 10 day wait so not bad”

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“Water butt arrived quickly and it and the diverter was easy to install. Unfortunately it’s leaking around the tap. I’ve already drained it (all 250L) to make sure I hadn’t missed screwing something on the inside (I hadn’t) and tightened it up and it’s still leaking. I’m waiting for some Plumber’s mait putty to arrive to seal the leak.”

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“Easy to use site when purchasing and really good value product. Delivery was quick. Would definitely recommend this company to do business with”

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“All very straightforward and delivered ahead of expectation”

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“Fitted the water butt over the weekend and it’s filling up nicely. The instructions were clear to follow.”

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“Top quality water butt, easy to install and looks great in black. Service was fine and the water butt was delivered on time. It's the second one I've ordered and I can recommend both the product and the company.”

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“Helpful advice and a one-stop shop for all things water butts.”

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“Whilst the water but is fine I had to purchase a rather expensive brass replacement tap , as the plastic one provided continuously leaked and then broke off.”

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“Can’t comment. Still waiting for delivery”

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“Good service my water butt arrived two days after ordering, which I was pleased about as I thought it would take much longer, so Thankyou.”

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“A top quality product at a realistic price and excellent service with a technical question I had.”

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“Parts were delivered as ordered and did the job! Thanks”

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“Didnt fit a Prestige 100L which is supposed to be the same size”

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“The water butt was exactly as described in the excellent details given on the website. It arrived earlier than expected and we are very pleased with it.”

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“This is the 3rd butt from this firm. Pre-ordered due to shortages but was dispatched ASAP. Delivered OK and a query was answered straight away. Good service. The delivery time in the final question to this review is irrelevant as there were shortages from the manufacturer and this firm shipped it as soon as they could.”

Helpful Report

Water Butts Direct is rated 4.6 based on 1,963 reviews