Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 2,012 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,012 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 4th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decent for the price. Prompt delivery”

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“Purchased a white hose to conect a downpipe to a water butt, fits very well, just the job.”

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“Excellent service, ordered one day, arrived the next day, and only £2.99 delivery charges Now got it in situ, waiting for it to fill up with rain water”

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“Works well”

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“Size fitted my water butt perfectly.”

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“Nice solid butt and arrived quickly .”

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“Ordered a waterbutt but they delivered the wrong size. They had a rapid response to my complaint but then I was given another delivery date which was missed without comment. Complained again, and told I need to wait another 7-10 days for delivery.”

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“Delivered promptly and looks good. Snag initially, as the box seemed to contain just the butt itself. The instructions and accessories, it turned out, were inside - invisible and inaccessible because the 'childproof' lid deteated adult arthritic hands. In the end, I got a neighbour's child to open it! It might be sensible perhaps to put some abbreviated form of the instructions, or at least a list of contents, on the outside of the drum. That said, it seems a very robust and well designed piece of equipment, with sufficient options to cover most local circumstances..”

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“Good service and delivery time. Easy to fit. Use the video on you tube it makes it simple.”

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“Terrific value, speedy delivery, economical and green packaging . Very pleased with the service and my new water butt lid!”

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“Very prompt delivery. Good quality product . Easy to fit.”

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“Butt delivered very quickly and as predicted. No damage. Great service.”

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“Good service and product value for money”

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“Easy to order online and competitive price compared to other popular websites. I have not installed the rain diverter for the water butt, but the video instruction is very helpful.”

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“It's everything thinf the advert said, thank you.”

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“Very efficient and prompt delivery. I haven't tried the item purchased yet but was impressed with the service.”

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“Very quick and prompt delivery. The butt itself didn’t come with instructions as it should have, but customer service replies were very fast and the website had useful videos and documents to help guide installation. The butt itself was fairly easy to install, though additional tools were required for creating the hole in the butt and attach/screw in the diverter. Overall very pleased with it, and looking forward to collecting rainwater soon!”

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“Quick delivery, easy to order”

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“I ordered a water butt lid as I lost one in a storm. The replacement came quickly, was well packed, very reasonably priced and fitted my water butt.”

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“One of the water butts delivered to the wrong address. The products are fine but the courier service is not.”

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Water Butts Direct is rated 4.6 based on 2,012 reviews