Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was very good and was well wrapped on delivery. However, although it was delivered quickly I would have appreciated notification of its anticipated arrival by Tuffnells of more than the morning of the day on which it arrived.”

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“It is working very well.”

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“Very happy to find this website through the Porcupine Gutter Brush site, as I like the genuine article. Also happy to be able to buy the white and in the 2 metre lengths. Excellent speedy and safe mailing. Many thanks.”

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“Speedy delivery and good customer service”

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“Excellent prompt delivery, and a good product. Best of all was the customer service I received when I needed some help afterwards. Thank you”

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“The Water Butts are good, and very easy to install.”

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“I would definitely consider using Water Butts Direct again for parts”

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“Excellent product and speedy delivery. I’m very pleased with my purchase”

Water Butts Direct 5 star review on 13th November 2020

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“Ordered the cascata terracotta look butt. Arrived really quickly, looks amazing! Despite being plastic, it really looks great. Very glad I left my email to be notified when it was back in stock. Great item and very worth the cost.”

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“Excellent in all areas. The only supplier to have current stock and delivery was really quick. Most impressed. Thank you.”

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“Good quality water butt and competitively priced. Swift delivery. Very good customer service prior to buying from a chap called Daniel.”

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“Thank you. Straightforward ordering process, and prompt delivery.”

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“received quickly - wanted a white diverter because the downpipe is white, looks nice thank you.”

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“Ordered online, very prompt delivery. Had some questions re connections, telephoned on two occasions and advice couldn't have been more helpful (and patiently discussed!). Brilliant service.”

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“Big solid product (1500litres). Well made, easily installed, filling up nicely. Helpful delivery driver and on-time.”

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“Quick normal delivery, excellent water butt and it was easy to set up. I am very happy!”

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“Prompt delivery of order. Very happy with the service and the product.”

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Hi Alasdair, Thank you so much for your positive feedback - always great to hear from our amazing customers :) Kind regards, Water Butts Direct

“I can't get the xxx childproof lid off!”

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Hi Celia, Thanks for your feedback and apologies to hear the issue you're having. This isn't an issue that's come up before so if you'd like to contact us though our website - our customer support team will be available to offer advise and assist you. Kind regards, Water Butts Direct

“Good product and delivered promptly many thanks.”

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Hi Jeremy, Thank you so much for your positive feedback - always great to hear from our amazing customers :) Kind regards, Water Butts Direct

“Very prompt - thank you”

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Water Butts Direct is rated 4.6 based on 1,963 reviews