Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Water Butts Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A reputable company Good product ,good service ,and a fair price”

Helpful Report

“My 4th water butt purchase. Good service as always.”

Helpful Report

“This is the second water butt we have purchased from you. On both occasions the delivery was extremely quick. Quality is excellent. Full marks, it’s a pity more suppliers can’t do the same.”

Helpful Report

“Exactly as shown and fitted well”

Helpful Report

“what can say this is just what i needed as i am instaling a water meter and i have a big garden that needs lots off water 5stars all the way”

Helpful Report

“Arrived very promptly and looks exactly as it does on the website - not fitted it yet but can't see any problems.”

Helpful Report

“Using the website was easy to find exactly what I wanted and delivery was quick - very pleased with the overall experience.”

Helpful Report

“We are very pleased with out purchase. The water Butt arrived on time. It looks very good in our garden.”

Helpful Report

“Looks so stylish”

Helpful Report

“Well constructed and perfect to store water for our chickens Quick delivery too”

Helpful Report

“Quality product that was delivered on time and not damaged at all.”

Helpful Report

“We haven't used our water butt yet as our garden needs attention first so i can'tcommenton the quality. However it was delivered earlier than expected and was well packaged.”

Helpful Report

“Perhaps my fault but I did not realise that the Basic butt I ordered came with a diverter, so I ordered your recommended diverter. Result: two deliveries and some unwanted plastic. The Basic tall butt has a plastic tap which looks rather flimsy and has no plinth, so quite a bit of the water volume will remain when its level falls below that of the tap! Finally, I found the rather expensive Gutter Mate diverter rather fiddly to fix, and the instructions none too helpful. I suspect I shall have to re-drill the wall to ensure all water is collected.”

Helpful Report

“Delivered on time. Very solid construction Hopefully will last for years.”

Helpful Report

“No fuss ordering and the product was here within 48 hours. The company we previously purchased our water butts from took over 28 days for delivery so it's not too hard to work out who we will purchase from in the future. Great service!”

Helpful Report

“Excellent service, the butt arrived within 24 hours. A good quality strong waterbutt. Sensible price. Highly recommended”

Helpful Report

“Excellent service and excellent product, very impressed”

Helpful Report

“Quick & Helpful supplying what was needed but delivered by DPD which is always very likely to cause problems although on this occasion, for the first time in many deliveries, DPD did the job right except for minor damage to the packaging.”

Helpful Report

“Easy to find items on the website V Good delivery time 3 days. The only problem I had was they didn't confirm my order so was not sure if they had received it luckily it arrived quickly so alls good”

Helpful Report

“water butt installed just waiting for it to rain but thank you”

Helpful Report

Water Butts Direct is rated 4.6 based on 1,963 reviews