Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Water Butts Direct have a very comprehensive range of products. I placed an order for a Gutter Mate downpipe collector and it arrived in Northern Ireland three days later. I am well pleased with their service.”

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“I love the Bee Hive Shape, just waiting for it to be installed properly. Speedy delivery which was packaged well. I highly recommend this company”

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“Good service and happy with purchase.”

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“Delivery same day 2 separate delivery. The butt and the down pipe water conector. The hose with the Gutter Mate is very short, only if you have the butt next to the pipe is it long enough You can all way cut down a hose, but not make it longer. It or to be supplied with a 1 m house. The price covers the increase by 500mm.”

Water Butts Direct 4 star review on 24th August 2022

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“Quick service”

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“Just as advertised and doing the job”

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“Good products and price delivered efficiently. Good customer service”

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“Ive bought 2 of these Butts now. The first one was probably about 5 years ago and it is still in perfect condition. Terracotta effect looks like a giant bee hive. Great quality and great service.”

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“Great customer service from Paul.”

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“Like the product and nice that it came as quickly as it did. However, I didn't get any message to tell me that it had been dispatched or when it was being delivered. This is a big deal when you are receiving such a large item and need to be around to receive it. It got delivered totally out of the blue when I wasn't home. So not sure I will buy from again if they can't communicate.”

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“Very quick delivery by courteous helpful delivery person . My water butt is not yet installed but if I need another water butt I would recommend this company for a large choice and excellent service .”

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“Absolutely fantastic. Plenty of water for my 🪴 Highly recommend Thank you for the very fast delivery, would not hesitate to buy from you again”

Water Butts Direct 5 star review on 22nd August 2022

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“First class friendly service with no problems throughout.Needed to ring up for some more information,the call was answered straight away and I was impressed with the information I was given.”

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“Excellent service thanks, very easy to fit, I would recommend this company 100%”

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“Good price quick service. Very helpful with a query”

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“Don't appear to send confirmation of order. Have to rely on courier to provide delivery date. Very slow order processing. Packaging was amateur. Was the delivery on time - don't know because you didn't give a delivery date. How long did the delivery take - if you're asking the time from placing the order = too long”

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“We have put our water butt at the front of the house, as it has an excellent potential source of rainwater to fill it. This is not an immediate first choice and we have used the planting option to help soften the look. We are not gardeners and seasonal planting would also need to be considered. The current hose pipe ban doesn't help either. We've opted for artificial outdoor greenery and it looks good. We have a small front garden and further work is to be completed to finish the overall look. A picture is shown below.”

Water Butts Direct 5 star review on 21st August 2022

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“Easy to use website which enabled me to find what I wanted at a reasonable price. Delivery was on time and preceded by notification of delivery time.”

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“EXCELLENT PRODUCTS AT AFFORDABLE PRICES.”

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“Easy ordering process @ a competitive price (Amazon were way more expensive) Great & reliable delivery”

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Water Butts Direct is rated 4.6 based on 1,963 reviews