Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 2,016 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,016 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 4th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what I wanted and bit more (tap) Thank you.”

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“downpipe water butt catcher was just what i needed & price was good.”

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“Very good quality water butt. Nice and sturdy, easy to set up. Was going to go for a cheaper one from b&q but they were so flimsy. Happy to pay abit more for better quality, sturdy tap etc”

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“Quick delivery, and response when I emailed a question regarding my order”

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“This is the third water butt I've bought from Water Butts Direct. I'm very happy with the quality of product and speedy delivery.”

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“Had an issue with a leaking waterbutt, Water Butts Direct handled getting a replacement shipped out to me with the minimum of fuss and in a timely fashion; a pleasure to deal with.”

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“Deliveredontime stated byindyjet”

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“The company was able to provide the parts I needed and the delivery was very good.”

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“ordered paid arrived very good service good choice and price range”

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“Water butt is exactly as described and delivery was prompt and efficient. They have an excellent selection of styles and sizes.”

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“Well packed Good quality and price Arrived on time”

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“First time I've used Water Butts Direct & I have to say the level of service throughout was excellent!! 1. Easy to order the items I was looking for. 2. Regular Updates On dispatch & delivery dates. 3. Fantastic delivery time. 4. Items were well packaged. 5. Items arrived safely & were fantastic quality. Hence 5 Star rating from a very satisfied customer, Many Thanks.”

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“Website easy to use. Delivered promptly.”

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“Arrived within a week of ordering. Appears good quality water butts,clear instructions and easy to fit. Just waiting for it to rain”

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“Brilliant quality water butt. Great size, very robust we are delighted. Quick delivery no complaints from us.”

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“My chosen water butt arrived well packaged within a few days of placing the order. The whole process of fitting took an hour or so, the butt,stand,tap and top bung....the latter which I sealed in, took no time atall. Splicing the connector into the downpipe was the most challenging. But for a competent DIYer easy enough.......accurate measurements, sharp saw, screwdriver to loosen the downpipe clips is all that is required.”