Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delivered very quick many thanks”

Helpful Report

“Had so many great comments on this water butt. In a small garden is makes all the difference having a water butt that is ascetically pleasing. It's nice and light to move into position, fitting the tap and tapping the hole for the diverter was nice and easy. Be aware the diverter kits can't be used as intended as you're unable to fit your hand inside the butt. All this means is the diverter kit hose goes direct instead via the attachment (not a big deal). You will however have to use a 23mm hole making drill bit instead of the 32mm they provide. Really rather simple to figure out. The planter onto is such a great idea and in a small garden all the planting space is vital. Really pleased with this purchase.”

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“Very easy to fit to the downpipe with all the parts supplied.”

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“I am delighted with my water butts. They arrived very swiftly and were well packaged. My handyman was impressed with the comprehensive fixture kit and said they were easy to connect to the drainpipes. He is now thinking of buying one himself. They look really good in my garden and are just what I was looking for. It would have helped to know that they were coming on a pallett. I found it difficult to manhandle that into my garden and might have been able to get assistance with prior warning.”

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“The composter I ordered arrived damaged (courier problem I am sure). Water Butts were superb in replacing the damaged unit. I’ll use again”

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“Said in stock on website. After ordering, email saying out of stock. Arrived two days later!! Then received email few days later saying that it would arrive!! All a little disorganised but hey I received what I ordered!! So not complaining!!”

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“Plenty of choice on the website, but a medium sized (250 ltr?) water butt was competitively priced. The lid is of a hard type rubber rather than brittle plastic. This is better. Overall, a good product for a good price. There is one thing I would criticise though - it arrived wrapped in layers of clingfilm/soft plastic, enough to fill up half our kitchen bin and not recyclable as far as I know. A big cardboard box would have been much more environmentally friendly.”

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“The 100 litre water butt was almost as I expected. I would have thought a stand would be provided, but that is extra!”

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“Exactly as shown on line, relatively easy to assemble, very sturdy and easy to erect once each section is completed. Well done”

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“this review is regarding the service ,which was very good, not the item as we have yet to assemble it. The compost bin was received within 3 working days, well packed.”

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“Very happy with products especially for price! Little bit of a hiccup with wrong delivery but immediately sorted and excellent response speed! Will happily use again!”

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“Great prices and fast delivery”

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“All items well packed arrive as per information given very pleased would use this service again”

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“Prompt and efficient service delivered on time. I didn't get an email acknowledgement of my order and this has happened again with a second order today.”

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“Good size, it’s only been set up a week but appears to be working even though it’s very cold outside. 3 worms managed to escape even though lid was tightly closed. I’m very pleased with it so far.”

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“Great product”

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“Product, delivery and interaction with WBD all good.”

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“Excellent all round with very prompt delivery of items ordered. Many thanks, Chris”

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“The bokashi works just great, it was easy to order and sent quickly - all perfect. Thank you.”

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“Efficient and quick delivery. Product as described and now successfully installed - although the Diverter kit is a bit perfunctory (does not fit my drainpipe diameter) and it would be better to understand beforehand that it's not really an integral element.”

Helpful Report

Water Butts Direct is rated 4.6 based on 1,963 reviews