Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant everything was easy and quick delivery”

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“Excellent service and product, I would recommend unreservedly”

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“Great service and speedy delivery too. Just fitted my new FastFlow Waterbutt Tap. Many thanks.”

Water Butts Direct 5 star review on 22nd September 2022

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“I needed some 20mm Water Butt hose. Quite hard to find what I wanted at a reasonable price. I wanted 3 m length - a number of suppliers sold only in 5m or 10m - wasteful expense! Many suppliers only offering over either Amazon or Ebay - neither my favourites! Water Butts supplied exactly what I wanted at a competitive price, including free (R Mail) delivery. The hose was delivered within 3 days, no hassle, no problems. I would recommend Water Butts Direct and will certainly buy from them again.”

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“Delivery took longer than stated on the website. There were valid reasons for this; the sourcing company being on holiday when the order was made and a post office strike. However, communication for the reason for the delay could have been better; two calls were needed to get the pertinent information. The water butt itself is lovely; a good shape, fitting colour, suits the location for which it was targetted. I like the fact that it is made of recycled plastic and that it is British made. Most of the fittings are of good quality. However, there is one error where a significant improvement could be made. The connections to a downpipe diverter do not fit the screw thread and are of a pale cream colour which is so not in keeping with the overall product. We ended up drilling a separate hole for the diverter equipment we had (see attached photo). I am genuinely pleased with the rest of the product. It appears a glaring area of neglect in design.”

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“I have not installed yet!”

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“Absolutely brilliant from order to delivery, couldn’t fault them.”

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“Part came when it said. The part works great and the instructions clear.”

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“Great product, really stylish and practical”

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“There was no mention of a delivery date until after the 28 days! Service was good but could communicate a little better!”

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“Brilliant service, ordered Thursday delivered Monday, couldn't ask for anything better.”

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“First rate service and product.”

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“Easy to order, arrived promptly in good order.”

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“Delivery arrived after only a few days of ordering and in good order.”

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“I can't get the lid off the water butt, there is no stand unless it's inside and there are no instructions as to how to get the lid off. Disappointed.”

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“The water butt I wanted was out of stock but I was able to pre-order it anyway. I was kept informed of the progress of my order which came within a week. Very pleased with the quality of the water butt, the service I received and the value for money.”

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“Although my purchase was out of stock once back in stock delivery was very fast.”

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“Arrived quickly, easy to set up. And the grandchildren had great fun with the boxes!”

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“very good service water butt arrived earlier than expected”

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“Excellent service and quick despatch. The water butt itself is great and easy to set up.”

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Water Butts Direct is rated 4.6 based on 1,963 reviews