Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt dlivery of items ordered. Excelent service.”

Helpful Report

“The drill bit was slightly to small so the rubber piece didn't fit well. The instructions were very vague and 90% in French and German. It hasn't rained yet so not sure if the rubber piece will work due to not fitting right.”

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“The water butt arrived very quickly after the order. Its a good basic water butt complete with all of the parts so you can fit and use. Does exactly what you want, hopefully will last for many years.”

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“Excellent service including delivery and would definitely recommend Water Butts”

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“I got a water butt last year. The service was good and delivered on time. Decided to get another one for the bottom of the garden and the service was just as good.”

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“We found the plastic extremely difficult to cut to match the pipe size & the inside of the butt had piece's of plastic left on around the inside of the butt. All the cutting took a very long time!! Otherwise ok.”

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“Great service, the parts all arrived and we are now able to 're-commission' the worn out water butt we inherited when we moved in. The parts were quite expensive - it cost us over £50 to get 4 parts, the same as buying a small new water butt. However we decided to reuse the old one anyway. Please consider reducing the cost to encourage people to reuse an old water butt where possible.”

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“We are very pleased with our water butt stand it fit very well”

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“The water butt arrived on time, packaged well and delivered to a safe place. Haven't installed it yet but if it's anything like it's slimline version, it will be excellent.”

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“Just order a madison water but, it fabulous. A great service, quick delivery. Easy ordering”

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“Customer service is great; gave me a lot of help. The basic product looks to be great quality though the stand was a bit broken on arrival. It arrived soon after ordering.”

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“Good supply of water butt accessories, reasonable price and delivery.”

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“Ordered this through Affinity Water Very quick delivery very happy with quality would recommend”

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“Great producy, does the job well and looks good.”

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“The water butt was delivered as promised and is generally good in quality. The one issue I had was with the tap. It would not screw on vertically. Despite putting a lot of pressure on it, it was nearly a quarter turn short of vertical. The result was the tap is virtually on its side. However it works well enough. A pity that the thread was not given more thought so that it works properly.”

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“I inadvertently ordered separately and paid for two water butts instead of one. I was contacted and asked if I had made a mistake. I'm almost speechless!! How often does that happen? I did decide to give one to my daughter so was happy to proceed with the order. They were delivered within days. What excellent customer service. Thank you so much for your concern. It's very much appreciated.”

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“Prompt service Delivered on time Matches description as advertised Can’t ask for more”

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“The Harcostar 227L Water Butt, Stand and Diverter Kit seems a high quality product. I like the fact that the inlet (and optional outlet) is pre-drilled with a pre-fitted stopper. Water diverter easy to fit, youtube video very useful. Very prompt delivery.”

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“Excellent product! Really happy with it..yet installation was not as straight forward as showed in diagram particularly the water hose unit as in what height it should be..following instructions as to diagram water did not flow to fill drum..so i did what worked! And it works perfectly now.. also a wipe down of drum would of been nice as it was a bit dirty! Still does not effect how good it is..great quality, ideal colour for my garden..now i just need rain 😁.. Great price..highly recommend”

Water Butts Direct 5 star review on 24th March 2024

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“Quick ,easy shop,fast delivery,just what I wanted”

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Water Butts Direct is rated 4.6 based on 1,963 reviews