Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with our water butt. It's perfect for the location. Very prompt delivery. The driver was a real character, very helpful and friendly.”

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“All good. Came quickly and contents are fine. Reasonably easy to fit. Just need it to rain now!”

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“Easy purchasing process via website. Delivery within 3days . Goods arrived in excellent condition. A purchase which exceeded expectations.”

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“Great service!”

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“Great water butt, neat & compact, enough capacity to save ample water. Fast delivery, highly recommend”

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“Very helpful in sorting out an installation problem I had by promptly identifying the issues during providing the solution”

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“Good product with super customer service.”

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“Great service with helpful and knowledgeable information…it made ordering the correct water butt attachment easy, and the order arrived in time..well and safely packaged.”

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“Ordered 20mm hose tail and extension hose for my water butt. They arrived 4 days later. The practical problem was they didn't come with any instructions on how to put it together. I had to ring the company for this advice. It would have been impossible to know without this phone call that we needed also a 25mm flat drill bit for making the hole. With his explanations how the hose tail was in 3 parts, where they went in installation and with the correct drill bit, my son was able to do this job. It would have been good if all this had been as written information in the package.”

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“Straightforward ordering system. Prompt delivery as promised. Excellent service.”

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“Second water butt from this company. Very good products, excellent service & not a bad price.”

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“I was a little disappinted to see that this water butt only had a 5 year g/tee but the Blackwall butt had 10 years. Also for about the same money Blackwall included the stand, the rainwater diverter and the hoses needed. With this one, those parts are all at an extra cost. The only thing I like about the butt is that the lid can be removed without tools, which can be very convenient.”

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“excellent service and delivered on time”

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“The place to go for water butts. Right product at the right price delivered to my door in just a few days. Excellent service.”

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“My water butt arrived swiftly, well packaged and good instructions so I am happy.”

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“Arrived on time, good quality and competitive price. What more canI say?”

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“Good product arrived in good time with good instructions.”

Water Butts Direct 5 star review on 7th July 2021

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“Great water butt - looks good and does the job. Easy enough to fit, great fitting instructions - thank you! Only issue was the diverter which didn't have instructions but a bit of thought/logic and its full and working. Very happy customer.”

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“Excellent - as described and arrived in a timely fashion, and great I sourced the new taps.”

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“A Very good and swift service Ryan in particular was an extremely helpful chap in sorting out our purchase.”

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Water Butts Direct is rated 4.6 based on 1,963 reviews