Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i have purchased water butts from WBD before and always been completely satisfied. This time unfortunately the water butt wasnt in the best condition, it was sound and usable but very scratched up, i would have complained but my wife said "its only a water butt" so..........”

Helpful Report

Please can you email pictures to cs@gm8group.com

Please email pictures to cs@gm8group.com

“So far I’m very happy with the prompt delivery of our Water Butt and of the Butt itself except for the Tap. It’s made of very light and thin plastic. Will have to see how long it lasts.”

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“All worked very well i was directed to the right area where i found exactly what i needed clicked on it and put my details in and it was ordered and I Ireceived it in the middle of the next week and it fitted perfectly.”

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“They sell under several different site names, but the products are identical - apart from what is included in the package. Look at the site's contact 'phone number to recognise they're the same company. So when comparing the same product at each site do check carefully what you get. The large 800l tank that I ordered is very good - had one before.”

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“Fast and efficient delivery, easy to install. Will use again”

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“Good range of products. Easy to use website. Competitive prices. Fast delivery.”

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“Easy to navigate the website, Waterbutt arrived next day. Happy with the quality and function. Highly recommend”

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“I ordered two butts at beginning of April i still dont have them. Twice i phoned to check and each time the operator said they will find out and let me know when they are coming and neither rang back still waiting to hear”

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“Good clear website, easy to order, arrived exactly as described.”

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“Wide choice of water butts. We purchased the Cascata with planter which looks beautiful and stylish. However, no matter how hard I tried, I was unable to insert the two plastic outlet fittings. My impression is that the thread in the butt has not been done properly. This is not essential and it will collect water without these fittings but why was this not checked before dispatch?”

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Good afternoon Please can you provide pictures of this to cs@gm8group.com

“Fantastic service, delivery very prompt”

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“A good product and prompt delivery!”

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“Thank you for your assistance when I could not find the tap.”

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“Ordered 2 water butts which arrived very quickly, easy to install and are working well, considering getting another.”

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“Fantastic range of products! Ordered online, easily arranged delivery. My only negative was sourcing a diverter for my 80mm drainpipe, I would have thought available through a company selling such a wide range of products, sadly not!”

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“The water butt arrived on time and is just what I needed. I bought it to replace an old one that had split due to Ice. I was pleased to be able to use my old fittings and not have to pay for new ones. I needed to make a hole for the pipe and did this using a hot air stripper with round nozzle.”

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“Well described products with quick delivery. Very happy.”

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“I’m a very happy customer! The water butts arrived the next day very well packed and easy to assemble. Will definitely use again and recommend to friends.”