Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what we needed to connect up an old water butt that lacked any attachments. Delighted with speed of dispatch and quality of product.”

Helpful Report

“The kit arrived promptly and fits perfectly. Easy to attach and adjust. It helped me to double my storage capacity by extending into my second tank.”

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“Neat and compact. I hadn't realised the drainpipe connector wouldn't fit my downpipe and had to get another. I had no problem fitting it and the water butt is now in place waiting for the weekend's forecast rain.”

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“W.B.Direct informed me my comments had been passed to the supplier. as i have heard nothing furthe i cannot submit any revisions.”

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“Swift communication and an easy transaction, unfortunately the part wasn't right for my needs but they gave a refund and it's all been easy. Will definitely use again.”

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“Came when it said it would. It would have been very helpful if the top hole for the downspout attachment had been predrilled and plugged. Needed special tool to drill hole which I didn't have. Looks good now in place.”

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“Delivery was within the stated time. It is good that you get not only the water butt but also a stand and rainwater harvesting kit that others supply as extras. Not five stars as there was a lot of "flashing" around the water entry and tap holes that had to be removed to ensure a good seal.”

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“A really well made quality product, it was exactly as described, delivered earlier than predicted and is working very well.”

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“Excellent service”

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“Diverter missing from the pack, box had been open and re sealed, touch annoying as had to go out and get one, they did offer to send another out or refund the missing item, I accepted the refund”

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“Easy to fit, it was filled by my guttering in only two days”

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“The water butt itself is okay but the tap drips, not where it screws into the barrow, which I had to screw in very tightly ( I didn't have another rubber washer to use) but at the valve; it's not a significant problem though.”

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“Thankyou for the efficient and speedy service.”

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“Quick efficient service. All very good. The only minor downside, the tap on the water butt has a very slight drip.”

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“The product was of good quality, the service was excellent, delivery driver was also very helpful”

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“Good product and price. Prompt delivery .”

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“Excellent product (300L Slim Stone Butt). Slight problem that GM8 (not WBD) ignored my request for a delay in delivery, Otherwise would have been 5*.”

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“Excellent customer service and really pleased with my purchase. Will be ordering another one in the future and would highly recommend. Thank you”

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“happy to have bought from water butts direct”

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“Things didn't go quite to plan as I was advised the supplier firstly had issues with delayed delivery and subsequently had no stock or materials, so the order would take two months to arrive! Fortunately, stock did turn up, and the water butt arrived one month after ordering. I was kept informed and the outcome was better than predicted. The water butt is great. It was annoying to have to wait for something trhat you were led to believe was a stock item. Hence not 5 stars.”

Helpful Report

Water Butts Direct is rated 4.6 based on 1,963 reviews