Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent delivery service. The item was well packaged when it arrived. Looks very stylish although it is wider than I thought. The planter is deeper than I expected and will need a fair quantity of compost and plants to fill it.”

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“Ordered a new Water Butt lid to replace a storm-damaged frail lid. Replacement is excellent with good moulded reenforcement sections and the lid now fits my water butt with a definate locking action. Packed and delivered with No problems”

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“Very good website,order arrived within stated time frame and free delivery”

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“Simple ordering process & reasonable delivery times. Very prompt response to problem over missing tap, which was sent out, without fuss, arriving a few days later. So, good customer relations as well. Happy overall.”

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“Very good service from order to delivery good advertising of water butts will be using again in future”

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“nice sturdy looking water butt with all its stand and attachments; delivered fairly promptly and although not yet in use, due to lack of rain, I'm sure it will earn its keep in helping not to waste water. Thinking of buying another now and would definitely use Water Butts Direct again.”

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“Good service and happy with the product. Just waiting for some rain to start filling it. Found the fitting of the hose to the drain pipe difficult and had to saw a little more off the drainpipe to enable it to attach, but it looks good and will be a benefit to my garden.”

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“Very quick turnaround, found part missing but sorted very quickly. Very impressed, will use again”

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“Quality Water butt at remarkably low price. Included stand, tap,hose and free delivery (in the water butt that we chose). The staff that I spoke to on the phone were friendly and helpful. Our new build already had one connected to the shed so we thought at reasonable cost we could fit another one.....considering future possible weather extremeties.”

Water Butts Direct 5 star review on 12th August 2022

Helpful Report

“Advised by lovely man Really practical. No fancy business excellent service fast delivery. Pleasure to go business with th”

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“Nice piece of kit, fitted our existing stand, looks good, lid fits securely, time will tell if it lasts and doesn't leak but so far so good. Happy customer.”

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“Excellent website easy to navigate. Good range of water butts for everyone's budget my order was easy to place and it arrived promptly and well packaged. Quality water butts, easy to set up.”

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“Very happy with product”

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“Prompt service, excellent products”

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“Very good service very helpful when phoning for advise.”

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“Does what says on the butt.....”

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“Always easier to be wise after purchase. I would have prefered the option of an alternative connection to the rainwater downpipe cutting a section from the downpipe is not so easy when either end is fixed what could have been a 10-minute job took 2 hours. All done now The Butt seems good quality along with the stand. Time will tell.”

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“Great service with quick delivery, very pleased with the product - just need some rain now !!”

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“Everything worked as it should do. Thank you!”

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“Water butt arrived on time. Very pleased with it apart from the initial leak around the tap but I have rectified that with sealant.”

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Water Butts Direct is rated 4.6 based on 1,963 reviews