Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think the Harcostar 227L water butt, stand and diverter kit is an excellent product. It provides all the components needed to set up a water butt. There is no requirement to drill any holes in the water butt. The screw fixing for attaching the tap at the base of the butt is particularly easy to use. I found the instructions for positioning the diverter kit on the drainpipe in relation to the water level marked on the water butt very helpful. I like the appearance of the water butt and the quality of its manufacture.”

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“Very pleased with product and easy to simply install tap as provided. First class service and prompt despatch.”

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“The product is great. The delivery was poor. The delivery driver turned up in completely the wrong place and then called me telling me to collect the product ... which wasn't small! Good job I have a big enough vehicle to collect it ....”

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“The water butt base is fine and was delivered promptly. I was surprised to find that it was very dirty.”

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“Arrived on time, well packaged. Instructions were clear making the fitting very easy........would recommend using this site.”

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“Excellent service. Great advice during an initial phone call, sense of dealing with a proper family business instead of impersonal, indifferent service. Water butt delivered very promptly. Many thanks!”

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“Our second brown water butt from Water Butts Direct. Very efficient and good quality for both purchases. Sadly the rainsaver device which was included would not tighten so I have requested a replacement. Otherwise it would have been five stars.”

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“Order delivered promptly. Not rained yet so cannot tell how well it will work.”

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“Great service and great water butt.”

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“does the job at a reasonable price”

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“Great product good value.”

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“Good service, item was well packaged.”

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“I much prefer placing my orders over the phone the first time I use a company and rang Water Butts Direct. Sabrina, a charming young lady, took my order and saved me getting a Hoselock tap as it was already fitted to the water butt. Please extend my thanks to Maria for making the ordering a real pleasure. Well done Sabrina and Water Butts Direct.”

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“Great service, great product”

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“Great quality with very quick delivery and good communication”

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“Got sent the wrong item but the customer service and quality of product it superb”

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“Looks good but until it rains I can’t give a review !!”

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“Great butt, arrived quickly very pleased.”

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“My existing water butt stand began to crack at the base while holding a full 180 litres of water. These cracks appeared over 12 months ago, and I thought it was about time to change it. Before it split catastrophically taking my downpipe and adjacent connected water butt with it. I found Water Butts Direct online and found the exact same stand. I ordered it and within 3 days it was delivered. Brilliant with the hot weather I had managed to empty the Butt on the offending stand and managed to change the stand without any fuss. Excellent service and price, with no fuss or bother.”

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“I ordered the water butt on Thursday 14 July late evening and it was delivered Saturday 16 July. I managed to assemble & fit the butt onto my rainwater downpipe by following the clear & concise instructions with no difficulty. Just waiting for the weather to change to fill it up with rain water. Very pleased with the prompt service & quality of the product, I did a cost comparison with many suppliers of water butt's and this company gave the best price.”

Water Butts Direct 5 star review on 16th July 2022

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Water Butts Direct is rated 4.6 based on 1,963 reviews