Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wanted more water storage for my allotment. Perfect.”

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“Excellent quality and VERY quick delivery!”

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“Very helpful person on the phone when I rang to enquire about availability. The order arrived very promptly. Good service from a company I'd be happy to use again.”

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“Fast delivery , item boxed well protected”

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“Excellent product and customer service. Highly recommended.”

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“Product was as described. Really attractive to go next to summerhouse as wanted it more decorative than my other plain green ones. Only irritation was the Overnight website although the lady at the depot was very nice.”

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“Product delivered within time frame promised. Product exactly as described. Needed some advice regarding installation, so made contact with Customer Service who responded most helpfully within one hour. All in all a very good experience, and thank you very much.”

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“The water butt is fantastic value for money. But i Did not get informed of delivery day or informed it was out of stock when I ordered it. Hence why not 5 stars”

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“Good product - neat against the house wall. Good size. Good price.”

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“Our 2nd purchase from this company, excellent service/quality and prices match or as we have noticed are cheaper than the likes of B&Q.”

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“Its a water butt, it holds water, seems to be thicker material than the one I inherited when I moved in, nice 'rustic' look to it.”

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“We spent ages browsing the great selection of water butts and tanks available. We wanted to replace three large, ugly, leaking plastic garden butts with something more streamlined. We opted for a big black plastic tank! It's no beauty, but was the perfect dimension for our space, and will enable a quick dip with a can rather than a tedious wait for the tap to run. When you've got a family's worth of veg to water, that makes such a difference! The big capacity should mean the hose will be redundant even during long dry spells. We're going to construct an attractive wooden screen around the sides of the tank, so it will blend prettily into the kitchen garden. Really pleased with the quality, manoeuvrability, capacity and value of this plastic tank, compared with galvanised cattle troughs which we have used elsewhere in the garden. Prompt delivery - great service!”

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“Item exactly as described, arrived on time and in good condition. Happy customer.”

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“Good quality”

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“Second time I’ve ordered water butts and very pleased with product my problem the second time was with the carrier they use . No information when it’s to be delivered a rude message left on my phone from Driver because I wasn’t in and the customer service was unhelpful after contacting Water Butts customer service direct they were extremely helpful and apologetic and sorted the delivery a few days later and the butts are well made look great value for money”

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“Good quick delivery and ideal product - fitted perfectly”

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“The goods arrived damaged but were replaced immediately, without fuss. Good product, at an excellent price.”

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“Good quality. Really happy with the 4 we bought”

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“Water Butts Direct kept me informed about my order and when it was with the delivery company. To accept the delivery, I had to stay in all day because it needed to be signed for and ETA was not available. As it happened, I need not have bothered because I found the water butt outside my front door. Someone had signed for it and spelt my name wrong.”

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“I bought the Madison rain barrel in grey Millstone effect. I think it looks better in real life than in the photo. It has a very attractive, authentic stone effect. A very nice finishing touch to my new conservatory. Very good quality, good design, very easy to drain the water into a nearby flower bed or fill a watering can. Ordering from Water Butts Direct was easy and delivery was quick. Recommended.”

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Water Butts Direct is rated 4.6 based on 1,963 reviews