Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products delivered on time.”

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“Good product, shipped with everything necessary for installation, and installation instructions were clear and easy to follow. The whole setup took less than 30 minutes.”

Water Butts Direct 5 star review on 31st August 2023

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“Very pleased with prompt service & helpful staff”

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“Very helpful and polite. Willingly exchanged a diverter for me which I had purchased from one of their distributors. Didn’t even charge for postage and packaging. Well done and thank you Water Butts Direct.”

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“good looking water butt. Lots of positive comments. I would recommend that you know that it needs a drill and a special drill bit to set up but they sent the bit to me by return of post. Great service!”

Water Butts Direct 5 star review on 29th August 2023

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“Good selection of products for my needs, good communications, fast delivery and a competitive price. What else could a buyer want?!”

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“Service quality and delivery great.”

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“Good quality and quick delivery”

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“Prompt delivery, goods as described. All fine.”

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“Delivered a few days after ordering.Easy enough to install and just a nice size or where we wanted it.No complaints at all”

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“Good quality water butt with diverter,tap and lid.everything I need in a package Also free delivery just waiting for it to rain!”

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“Quality product delivered on time.”

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“Good info on the website and with the product also when it arrived, which it did swiftly. Would but from WBD again.”

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“super good price and quick delivery.”

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“Item arrived fine and customer service friendly, but was charged £51 to return item for a refund. Item was free to deliver and different couiers were used for the expensive collection. Can't help feeling that I have been overcharged for this return, even if item was fairly large. For this reason, I am very unlikely to shop here again.”

Helpful Report

Hi, Please be advised the original item price does take into account what the supplier charges us to ship it. The £51 collection fee is the same costing as shipping fee.

“very good price in stock prompt delivery ,goods first class as discribed.”

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“I have been searching for ages for the perfect water butts to sit either side of a bay window without being visible from inside. I found the perfect ones at water butts direct. They are attractive, contemporary and strong too. Just perfect.”

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“Thank you very much for delivering our 2 water butt planters on time. These are now installed at our community garden in Fleet harvesting rain water from a wooden gazebo. Looking forward to planting them up soon!”

Water Butts Direct 5 star review on 14th August 2023

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“We bought the Metropolitan with planter 255l. It does exactly what it should do. We're really pleased with it. All the accessories were delivered. Nothing missing. The only tiny problem was that the installation instructions are a bit vague in relation to where to cut your drainpipe. Otherwise a great buy.”

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Hi Paul Thank you for this, I have passed your feedback on

“Really very pleased with the water butt. Never had one before and it's lovely using rain water from it rather than tap water. Easy to use nice easy tap and looks good. Does the job. We can't attached it to a drain pipe so we leave the lid off when raining and also collect it in rubber buckets to pour intonthe butt.”

Helpful Report

Hi Jill, Please email us cs@gm8group.com and we can help get this attached to your downpipe

Water Butts Direct is rated 4.6 based on 1,963 reviews