Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 1,963 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part received in good time and now perfect water butt!”

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“Excellent Quick sevice”

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“Speedy delivery and good quality”

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“I ordered a water butt which arrived promptly and was left where I had requested. I was very disappointed to find the lid had two very rough-edged holes in the lid. When I contacted Water Buts Direct, they said that's what they're all like. The lid therefore isn't going to stop mosquitoes getting in to lay eggs (plus it looks really cheap and nasty)”

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Hi Sarah, apologies to hear you're not 100% satisfied with your order. We'll look into this further to see if any changes or improvements can be made to help this situation in the future. Thanks for bringing this to our attention. Kind regards, Water Butts Direct.

“Very quick delivery and product package very well thank you”

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“There was an issue with the initial delivery due to the courier delivering to the wrong address, but the customer service was absolutely brilliant and Sabrina sorted everything out--would highly recommend.”

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“I have ordered on two occassions. Once for a water butt and the second time for a storage bin on wheels. Both were excellent value for money, delivered quickly and in good condition.”

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“I pre-ordered an aerobin composter. I am always a little nervous about pre-orders, but the system was very easy to use, queries answered promptly and the item arrived safe and sound and on time. I would recommend them to others.”

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“Easy to fit and looks smart”

Water Butts Direct 5 star review on 2nd December 2021

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“Second one we’ve had, first one cracked after about twenty years”

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“Excellent delivery time and customer service”

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“Have bought both water butts and accessories (rainwater diverters) from Water Butts Direct. Products delivered quickly and work as expected. A good range of solutions for most applications.”

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“Delivery good”

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“Brilliant product and great service definitely recommend”

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“Very happy with the Water Butts its in place and doing what it was made for catching rainwater for my pants AAA”

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“Arrived promptly and as advertised.”

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“Ordered a water butt made of recycled plastic. The water butt and connections arrived within a week, as notified. No problems.”

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“Excellent product at a competitive price. Quick delivery. Office staff very helpful with queries”

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“The customer care was excellent as buying an expensive water butt you need to make sure it was what you wanted, we emailed and spoke on the phone and I was sent more details which really helped me to make the decisoon.”

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“Looks really good but not installed yet!”

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Water Butts Direct is rated 4.6 based on 1,963 reviews