Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 2,012 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,012 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Water Butts Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Water Butts Direct 5 star review on 4th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff were very helpful when I phoned up to ask a question. Delivery was very quick and well packaged.”

Helpful Report

“Prompt safe delivery. Butt looks good.”

Helpful Report

“looks Ok so far. Slightly tricky to screw the tap in buit I did it”

Helpful Report

“Very good service, hoping to fit the new tap in the next couple of days.”

Helpful Report

“Excellent product, delivered. Promptly. Fitted up easily with stand and diverter for downpipe. Just waiting for the rainfall to fill it. 👍”

Helpful Report

“Delivery was made very quickly by Evri and all parts came in the same box. Excellent service”

Helpful Report

“Good selection of butts at competitive prices”

Helpful Report

“Haven't installed it yet but it looks good, seems tough and was delivered in superfast time.”

Helpful Report

“Purchased as a replacement for a water butt which sprung a leak from the base. Easy to assemble, set up and use. Arrived securely boxed.”

Helpful Report

“Brilliant experience through this company especially the person who I dealt with whose name was Stephen. He was first class.”

Helpful Report

“The correct parts supplied at a good price and quick delivery too. Thank you.”

Helpful Report

“Just what i was looking for to replace existing ones, at a good price & delivered on time.”

Helpful Report

“I am pleased with my Harcostar 227 litre water butt, it is well made and very sturdy. A liitle petroleum jelly on the concealed latch makes the lid easier to get on and off while retaining the child proof function. The supplied tap is up to the job. I intend to use the built in 'grooves' around the circumference of the butt to fit a stainless steel retaining cable, secured to the wall I also got the Antimicrobial Disc which stays in the water permanently to keep it cleaner, will be interested to see that in action.”

Helpful Report

“Very pleased with the water butts and for the excellent service. Couldn't have been more helpful. Thank you.”

Helpful Report

“DPD delivered to wrong address and returned Water Butt to Argos Epsom. Water Butt Direct customer services were rude and poor.”

Helpful Report

“Really great items and reasonably priced. Good communication from the courier too!”

Helpful Report

“I did not like the way in which I was spoken to by your staff and treated.”

Helpful Report

“Order easy and arrived when it said it would. Water butts as described”

Helpful Report

“The water butts arrived much sooner than I expected. Really pleased with my purchase. They arrived in perfect condition with everything I ordered.”

Helpful Report

“You need to rethink your couriers. This butt was delivered to incorrect address 3 doors down. Did not knock as householder would gave pointed out error. It had just been left at end of his garden. Husband located it but had to go outside in dark and cold. Delivery very poor.”

Helpful Report

Water Butts Direct is rated 4.6 based on 2,012 reviews