Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 2,030 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,030 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection. Competitive prices & speedy delivery”

Helpful Report

“Great - but...... Super sturdy water but that fits the space - was not cheap but is perfect for what we need - however: No instructions how to fit the diverter. Delivered to the WRONG ADDRESS. No response from customer services regarding the wrong address when I emailed after I had rescued / found it. Nothing. (ordered March, email to customer services in April, review June 2024)”

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“Bought a second butt for extra storage after being very pleased with first. Only complaint was securing nut for pipe union seemed a little oversize and did not tighten completely but should be fine and could be remeded with some sealant if necessary.”

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“Item as described, perfect fit for my water butt. Good price and prompt delivery. Recommended!”

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“Good value; my slimline 100l waterbutt arrived promptly and delivery was on time and the delivery man gave warning by text. Assembly was straightforward as instructions were clear. Looking forward to seeing it work now after the next rains.”

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“Good product delivered on time. Would recommend this company”

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“Great customer service, prompt delivery, would definitely use again and recommend”

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“Arrived promptly. Fits the water barrel purfectly. This was worth looking out for a slightly more expese connector, as the sizing is much more acurrate, which I have not found with cheaper products.”

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“Excellent service, easy to fit overflow kit does what is expected.”

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“Quick service; the water butts arrived in very sturdy cardboard. The water butts themselves are sturdy - it would have been nice if the inlet and outlet holes had been pre-punched, with a plug inserted. Good instructions. The lids are very difficult to remove (so as to check water height inside). Good value, given that the stand and connecting pipes are included.”

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“Easy site to use Quick item found easily order process to paying was sound Item arrived as promised well packed on time Appeared to be good quality good extras Not yet filled but expecting all to be fine Hopefully will last for years”

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“Good products at competitive prices with a prompt delivery service.”

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“Easy to order, prompt delivery, easy to fit.”

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“Exceptional service. Made Tel call to discuss the specific lid I required. Link sent, purchase ordered and delivered in less than 24hrs. Result. Lid also fits 🤗”

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“Very rapid delivery. Very pleased with the water butt which included all fittings to connect to down pipe.”

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“Have ordered many waterbutts from this company over the years. All of them are still in use. Excellent quality and as far as I can remember, the price has barely changed over the years. Very good value and fast delivery. Highly recommend”

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“Very easy to order on line and customer services were great with additional information. Delivery was almost “to the minute” and the butts with integral planters are exactly what I needed to save water and decorate the garden”

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“Ordered online and promp delivery. Very efficient”

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“I ordered a water butt on the 8th May , it did not arrive. I had to enquire with you to find out what had happened to it- no explanation for the delay. Eventually received a message it was out of stock. Now received delivery on 30th of May. Alan Shakespeare.”

Helpful Report

“My order arrived before the estimated arrival time, was told my item would be ordered in and shipped out as soon as it came in stock, was well impressed by how fast and efficient the delivery was, would definitely recommend water butts direct 👍”

Helpful Report

Water Butts Direct is rated 4.6 based on 2,030 reviews