Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 2,012 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,012 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 4th April 2025

Anonymous

Anonymous // 01/01/2019

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“So much choice on the website, it was hard to make a decision. However, once I'd chosen the ordering was easy and the delivery prompt.”

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“Unfortunately there was no communication updates regarding the order and when I did call t”

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“delivered withing 24 hours for a very minimal charge”

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“Good price fast delivery”

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“Web site says in stock, place the order and weeks later it has not arrived because it was not in stock. Just checked the web site tody 31/03 and it still says in stock when clearly its not.”

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“My parcel was delivered to totally the wrong address by Evri. Use of this courier was why I have given a low rating”

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“Great quality product and easy to assemble with clear instructions, replaced A previous similar setup so didn’t need to cut the down pipe”

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“Ordered and delivered within 2days great water butt”

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“No info on pipe diameter of the diverter, so I ordered the wrong extension hose. I had to cobble together with mastic and jubilee clips to make it seal. Also the pipes on to the diverter and the butt leaked at both ends and needed gaffer tape to seal. Although email warned that items could come separately I fail to see the necessity of 2 "linked" water butts coming on separate days.”

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“The lid arrived promptly. It is slightly too large, so will need to be weighted down to prevent it flying away, which was the fate of the original one!”

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“quick delivery.excellent quality.perfect.”

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“Good quality product, value for money, well packaged and delivered quickly.”

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“Easy to fit, good value for money!”

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“Replaced tap now need rain to refill the butt”

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“Fits perfectly delivery was excellent everything arrived together”

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“Easy to use website, with phone number for queries. Dimensions of water butt given which was useful as replacing leaking water butt and needed the same size. Item delivered within the time frame given. Queries answered promptly.”

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“Product is of very high quality and this is the second waterbutt I've purchased.”

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“Everything went smoothly and the item was delivered on time.”

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“A good product at a competitive price, delivered promptly”

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“Good range of products and speedy response to any queries. Delivery was quick. Only criticism is that there is no advance notice of deliveries, just a text or call on the day. We happened to be free for both but it could have been a problem.”

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Water Butts Direct is rated 4.6 based on 2,012 reviews