Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,811 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“Just a quick word to say, thank you so much for your first class service, delivery and communication. Your company is an absolute credit to online shopping. The filter set we ordered is set up and we are just waiting for the results. Kind Regards Eileen”

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Posted 11 years ago

“What a brilliant company, found them on the net, I took a bottle of my green pond water with me, spoke to Andy who sat me down, explained all about the eco system of pond water, and why my pond was green! no hard sell at all, loads of good advice, show around the store, now I know of their extistance, will be going back for all my pond requirements, Thanks Andy...”

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Posted 11 years ago

“Order acknowledged very quickly and delivered promptly by carrier. Good quality products, butyl liner and underlay. Very pleased with the service”

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Posted 11 years ago

“very good goods got here ontime and was very helpfull on phone”

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Posted 11 years ago

“Just the help and advice I needed. Pump despatched on day of order and received the next. Excellent. John H.”

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Posted 11 years ago

“Items ordered were despatched and received within 2 days. I ordered a solar pond pump and solar panel. The details for the solar pump recommended which solar panel to use which was very useful. It would have been better if a "flyer" had been included showing how to wire up the connection between the pump and the solar panel as they do not match.”

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Posted 11 years ago

“I cannot speak highly enough of this company. Service is always prompt and friendly. Equipment is top quality. When I had to make a claim on a pond pump under guarantee, a new one was dispatched promptly and without fuss. Staff are knowledgeable and offer sensible, practical advice. Customer Service as it should be! P. Davies, Cambridgeshire.”

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Posted 11 years ago

“The water garden did their very best to match an amazing price I had found for a top quality pond pump elsewhere on the net. I was so impressed with their professionalism that I placed my order with them and received my pond pump the next day ....superb service from a top supplier.”

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Posted 11 years ago

“Ordered various pipe fittings and a spray head. The quoted pipe bore measurements bore little relation to the actual sizes of the fittings and a bodge involving gaffer tape was needed to make them work.”

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Posted 11 years ago

“easy web site to navigate, very quick delivery”

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Posted 11 years ago

“A very helpfull & prompt service would recomend you to other people well done”

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Posted 11 years ago

“very quick dellivery good to deal with”

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Posted 11 years ago

“VERY EASY TO ORDER ONLINE, QUICK DELIVERY, EXCELLENT PRODUCT, REALISTIC PRICE, VERY SATISFIED, AND I WOULD DEFINITELY RECOMMEND YOU THANK YOU”

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Posted 11 years ago

“Always excellent service with quick order despatch (usually same day as the order is placed) and quick delivery. I have phoned and emailed for advice several times and always got very good help. Last time I e-mailed a question I got a phone call back almost before I had finished emailing on the computer. Fantastic service, fully recommended. Graham - West Yorkshire”

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Posted 11 years ago

“excellent product and service, they helped me all the way through from working out what i needed, to telling me exactly when it would be delivered. I would recomend them to all my friends. well done and thanks.”

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Posted 11 years ago

“First class service. Completely trouble free.”

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Posted 11 years ago

“Good website,always find what i need”

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Posted 11 years ago

“I have been working with water Garden for over a year now the service I get from them is excellent. Very helpful whether you phone or email them. Great products and delivery to Gibraltar is quick. Very happy with them especially Bradley which is the person I deal with all the time. Danny Montovio Gibraltar Botanic Gardens”

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Posted 11 years ago

“Very knowledgeable about Oase. Very good service”

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Posted 11 years ago

“I HAVE ORDERED THE SMALLEST PART FOR MY WATER FEATURE AND THE TEAM COULD NOT HAVE HELPED MORE........MANY THANKS......”

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Posted 11 years ago

Water Garden is rated 4.9 based on 1,811 reviews