Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,811 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“I emailed for advice, received it the next day, ordered the items recommended, problem solved. Excellent service which I highly recommend.”

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Posted 10 years ago

“Perfect.. Had one item slightly damaged in transit and this was replaced instantly with no fuss.. Great Company.....”

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Posted 10 years ago

“Very fast and efficient service with goods as described.”

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Posted 10 years ago

“I ordered a spare part for my water filter. It was exactly as described and arrived promptly. What more could you ask?”

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Posted 10 years ago

“excellent service-the telephone advice was most helpful with info I had not been able to find anywhere else, very friendly and generous in his time , not pushy. Product came extremely quickly, so far working very well. I will certainly recommend you to others!”

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Posted 10 years ago

“Good communication & helpful advice Fast delivery of new pump & UV When I ordered the wrong item - Water Garden quickly sent me the correct item & arranged for the collection of the other one. Overall a very pleasant transaction with a firm you can trust!”

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Posted 10 years ago

“Helpful, gave confidence that things would arrive as promised, and they did !”

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Posted 10 years ago

“Brad Other responsibilities have crowded out any thoughts of pond management! I have however opened the box to extract and to read the instructions! Should know what I am doing when I get clear! Clive.”

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Posted 10 years ago

“Quick service, friendly advice.”

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Posted 10 years ago

“Good advise very helpful fast delivery Thankyou”

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Posted 10 years ago

“Very very knowledgeable and very helpfull. Knew exactly what I needed and next day free delivery which was fantastic.”

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Posted 10 years ago

“arrived three days late Monday 24th”

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Posted 10 years ago

“Easy to use web page”

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Posted 10 years ago

“I am an electrician and I needed a user friendly product to complete a garden circuit, designed around the customers desires for various funtionality. It was very important to me to select the right product as my reputation as an electrician depended on it I went to the Water Garden Store and spoke to their very knowledgable staff who made me feel comfortable to ask the necessary questions to gain the understanding of the most appropriate product. They also took the time to continue to explain other similiar and related product in a non pushy sales way, just to equipe me with a greater understanding on how to get the best from the products for the best results. Fantastic experience and will definately be visiting this store again for more purchases Frank Miller Director Carlyia Ltd”

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Posted 10 years ago

“Customer service second to none; they are wonderful people to deal with”

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Posted 10 years ago

“Arrived very quickly with the free delivery, well packaged item will use again.”

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Posted 10 years ago

“Did just as promised, item ordered and delivered in good time at a decent price.”

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Posted 10 years ago

“Very helpful when called before the purchase. Easy on line purchasing. Pond vac arrived the following morning”

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Posted 10 years ago

“Quick despatch. Well packed. Excellent service. We would certainly use the company again.”

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Posted 10 years ago

“Expert advice, efficient service, friendly people, competitive pricing, what more can you ask for?”

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Posted 10 years ago

Water Garden is rated 4.9 based on 1,811 reviews