Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,807 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,807 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good advice, prompt attention to order and delivery. Not yet had time or opportunity to re line the pond, but all products look good.”

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Posted 2 years ago

“Very helpful man on the phone who made a recommendation that saved me money. Product was a plug replacement for the unit in my existing pond filter, fixed within 15 minutes.”

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Posted 2 years ago

“Absolutely delighted with the courtesy, knowledge and advice given by your advisors.”

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Posted 2 years ago

“Well packaged and a quick and good service. 5 Stars”

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Posted 2 years ago

“Very good quality tubing which worked well”

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Posted 2 years ago

“Quick delivery and well packaged”

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Posted 2 years ago

“My Aquamax Eco Classic 3500E was easy to install, is working very well and is not making the electricity meter whizz round too quickly”

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Posted 2 years ago

“The lads, Andy, jack and James were great. Very experienced in their field ……. Would highly recommend this company…5 Star. I’ve made a few purchases from Water Garden over a couple of years and can’t fault them. Thanks again & I’ll be back. Gary.”

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Posted 2 years ago

“Bought this filtration unit because my last one (different make) exploded during the night and drained the pond - another story... But, this Oase product is stunning: it cleared the jetsam and flotsam algae out of the water within a few hours. My pond is stunningly clear now. Very much recommended.”

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Posted 2 years ago

“Very helpful with advise on most suitable products followed by prompt delivery.”

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Posted 2 years ago

“I can only review what I have bought, which is a PondoMax Eco 3500 pond pump. It replaces a similar one which had lasted about 4 years in continuous use. It seems there has been some change in design in the meantime. The new pump worked well for about a week then stopped. I examined the pump and found that pine needles were responsible. They had got through the holes in the outer casing and clogged up the pump. Fortunately cleaning them out restored the pump to full working order. I have repositioned it to try to avoid this happening again. The old pump never had this problem, though it did need cleaning out occasionally.”

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Posted 2 years ago

“A good company to do business with. Staff are helpful and goods arrive punctually”

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Posted 2 years ago

“Worked perfectly well and would not hesitate in recommending it.”

Water Garden 5 star review on 16th September 2022

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Posted 2 years ago

“Superb service, great advice, good quality products and fast delivery. What's not to like....!”

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Posted 2 years ago

“I bought the 1000M Lake Diffuser System Aerator and Air Pump system. It was really easy to put together and install. With the system running and some rain, the water has cleared up, and I can finally see the fish again. Hopfully the fish will now thrive with the added oxygen levels too. Before and after photos included.”

Water Garden 5 star review on 13th September 2022

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Posted 2 years ago

“Excellent service and the new filters work as they should”

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Posted 2 years ago

“From ordering to receiving my pump was very quick.The pump was good quality, easy to fit and gives a really good flow of water.”

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Posted 2 years ago

“Great service and hose is very high quality. Much better than what we have bought before from local garden centres Highly recommended”

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Posted 2 years ago

“I bought a Filtoclear 13000 filter and some other items for my pond from Water Garden. They are very helpful and knowledgeable and I’m glad I chose them to make my purchase from”

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Posted 2 years ago

“Please to do business with Water Garden and I really appreciated their honest approach to explaining why there was a delay in the delivery. We have now received the item and are very happy with it.”

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Posted 2 years ago

Water Garden is rated 4.9 based on 1,807 reviews