Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,807 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,807 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“I ordered a water pump,it arrived well packed and in quick time. Very good service.”

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Posted 2 years ago

“Very happy with product”

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Posted 2 years ago

“Excellent service all round”

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Posted 2 years ago

“Great service. Urgently needed an areator - ordered Friday afternoon got Saturday morning.”

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Posted 2 years ago

“Excellent company to deal with. Helpful to talk to. Quick to deliver.”

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Posted 2 years ago

“Excellent small local company, always a pleasure to deal with them. I've bought four different pumps there in the past couple of years, two recent ones being floating fountains to improve aeration in the hot weather and they do the job very well. Jack's cheery service and wide knowledge make it a good experience.”

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Posted 2 years ago

“Had the exact item I needed and received it the very next day. Couldn't be happier.”

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Posted 2 years ago

“I've given this a 5 star review, from the first phone call through to ordering the whole process was seamless, the staff on the end of the phone or live chat were extremely knowledgeable all knowing the info there giving out. Well done to the water garden team.👌👍😉 Dave/Alpine landscaping”

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Posted 2 years ago

“The original pump we ordered was too small and the staff at Water Garden were very helpful in directing us towards a much better pump. They also dealt with the refund very promptly. Also, they were very helpful with the fitting over the phone when we got around to fixing up the new bigger pump. We would certainly use them again. Excellent service.”

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Posted 2 years ago

“Water reservoir was just right to form the base of my pebble pool. All in and working well, just have to finish the surrounding edges. Thank you water garden.”

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Posted 2 years ago

“Very knowledgable. Right kit at right price. Swift delivery. Excellent customer service. Highly recommended.”

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Posted 2 years ago

“Good product Very good delivery”

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Posted 2 years ago

“This company was recommended to me by a friend and a can’t sing their praises high enough. Absolutely superb advice provided by Jack and excellent customer service from lovely lady in accounts department. Would absolutely recommend them with no hesitation and product is superb. Marie”

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Posted 2 years ago

“Excellent pondvac replacement fast delivery. Good service as usual Thank you”

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Posted 2 years ago

“I emailed the company for advice and received a prompt reply. Placed the order and received the pond pump/fountain very quickly.. Very satisfied with the product and service.”

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Posted 2 years ago

“Very good advise and promt delivery of very good product Thanks”

Water Garden 5 star review on 13th July 2022

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Posted 2 years ago

“Great support in planning and helping to calculate flow requirements for our large ponds to produce a cascading effect down several ponds and waterfalls.”

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Posted 2 years ago

“Pond Pump arrived damaged part of the securing bracket broken and it box-sent an email to water garden reference this and also asking why the original pump failed. Unfortunately no response”

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Posted 2 years ago

“Replacement impeller arrived the next day and revived the broken pond pump so very happy with service.”

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Posted 2 years ago

“I have now replaced the vacuum head of my Pondvac 5 twice and spoken to Oase to check I am using it as expected. I have always had great service from Water Garden.”

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Posted 2 years ago

Water Garden is rated 4.9 based on 1,807 reviews