Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,811 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 6 years ago

“Good product, good service , however , when searching the internet for some installation help I came across the same product from several suppliers for £200 less. My fault, I should have searched before I purchased”

Helpful Report

Posted 6 years ago

Hi Tony, Whilst there are a few companies selling this specific water feature for less, i'm informed by the manufacturer that these companies have never stocked the item and have never adjusted prices to compensate for the newly developed product versions. We stock the most up-to-date versions of all equipment and remain highly competitive, based on the most current products released from our suppliers. Best Regards. Andy @ Water Garden Ltd.

Posted 6 years ago

“We bought the 300mm Stainless Steel Water Blade and all the relevant kit to go with it. Every item is is of excellent quality, our builder was impressed too! It was delivered very quickly and packaged very carefully. Although our property is over 200 years old, the contemporary blade has been put into a new low wall of old stone and bricks under a beech hedge. It looks discreet but fantastic with a lovely sound of flowing water. Building work is still in progress, but we intend to have stone around it with ferns growing. Absolutely delighted and would highly recommend to use this company Water Garden.”

Helpful Report

Posted 6 years ago

“Couldn’t have a more helpful salesman. Jack listened to what I needed and resolved my problem. He didn’t just try to sell me the most expensive pump. I am very happy with my purchase.”

Helpful Report

Posted 6 years ago

“Quick delivery of my pond pump and good after-sales response when I had a question. Completely satisfied.”

Helpful Report

Posted 6 years ago

“There is no doubt that the Bio Tec ScreenMatic is the most efficient and easy to maintain pond water filtering system that I have purchased to date. I am more than happy to recommend it. There are useful instructional videos on U Tube.”

Helpful Report

Posted 6 years ago

“Great customer service by friendly knowledgeable staff”

Helpful Report

Posted 6 years ago

“Very helpful advice and received necessary spare parts within a few days. Excellent service.”

Helpful Report

Posted 6 years ago

“Excellent service spoke to Andy about what I needed and he put me right thank you Andy the pumps in situe again thank you I will shop with you again ordered one day it was here the next”

Helpful Report

Posted 6 years ago

“my 2nd aperatus in 10. years works wonders”

Helpful Report

Posted 6 years ago

“Delivery times kept to..”

Helpful Report

Posted 6 years ago

“Excellent service and advice about their products. Also very fast delivery, would definitely recommend.”

Helpful Report

Posted 6 years ago

“I ordered what they recommended to repair the circulation system of our pond. I ordered in the afternoon and it was delivered by 9.00am the next day. It was fitted by 11.00am because everything worked as they said it would. These people are first class. I have dealt with them twice before and they were equally impressive.”

Helpful Report

Posted 6 years ago

“Absolutely brilliant”

Helpful Report

Posted 6 years ago

“Excellent advice and service from Jack. The stuff I bought wasn't cheap but it's German so there you go. It is to the expected standard and is good value. My garden waterfall and lights look fantastic!”

Helpful Report

Posted 6 years ago

“Good to know there is someone out thier to help with parts for drum systems, pond all up and running again, thanks. Ps I did complain to the oaase reb about the price of some of thier parts. Regards Tom”

Helpful Report

Posted 6 years ago

“The service provided has been amazing! Helpful on the ‘phone and my purchase arrived within 24 hours, quite wonderful.”

Helpful Report

Posted 6 years ago

“Good communication good service great customer service”

Helpful Report

Posted 6 years ago

“Hi was very happy with my recent purchase and had great customer service”

Helpful Report

Posted 6 years ago

“very good professional service.”

Helpful Report

Posted 6 years ago

Water Garden is rated 4.9 based on 1,811 reviews