Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,811 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“Lovely product (outdoor oil lantern), arrived promptly and in perfect condition... so well wrapped it took us ages to get into it! Recommended”

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Posted 10 years ago

“Andy is very knowledgeable, extremely helpful and gives very good advice. Excellent service. Thank you”

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Posted 10 years ago

“Very helpful advice given when ordering a water feature. Hope it works!”

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Posted 10 years ago

“Easy to place order, phone call next day to advise item no longer in stock offered replacement at same price. Arrived on day advised. Very pleased with items. Will use service again.”

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Posted 10 years ago

“Great service, good coms and quick delivery. Will deffinately use again.”

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Posted 10 years ago

“Very proffesional personnel, excellent product knowledge, I was very impressed with the service, the item I required was sent out & with me the next day ( I'm in Cumbria, so that's good going) they will be the first place I would come to if I want anything like this again. Many thanks water garden. Regards. Andrew”

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Posted 10 years ago

“Good price, very fast delivery.”

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Posted 10 years ago

“Excellent customer service. I had a couple of queries concerning ordering the right products and needed advice. This again was delivered in a straight forward manner that even I could understand. Delivery was incredibly prompt, next day!”

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Posted 10 years ago

“A++++++++++++. Excellent service. Very happy. Thanks.”

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Posted 10 years ago

“The staff were very knowledgable, patient and helpful. A thumbs up from me!”

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Posted 10 years ago

“Correct product supplied, delivery as promised, Courteous Service What more could one want.”

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Posted 10 years ago

“Very well priced items and very helpful start much better than other water feature companies I have had to deal with”

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Posted 10 years ago

“Brilliant service”

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Posted 10 years ago

“Very helpful and a very quick delivery,”

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Posted 10 years ago

“Extremely helpful online chat that answered my concerns, product excellent arrived next day, also had a follow up call to make sure all my questions had been answered, fabulous service - shame there are not more like Water Garden !!”

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Posted 10 years ago

“Helpful advice and prompt delivery. Great, thanks.”

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Posted 10 years ago

“The attitude of the member of staff who rang me to point out that i had missed a couple of items off my order which made it incomplete was excellent. First class customer service.”

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Posted 10 years ago

“Excellent company to deal with, very fast delivery.”

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Posted 10 years ago

“I was very pleased with the help I received when I spoke with one of your sales team. He gave me all the info I needed to purchase a copper cascade with lights and when i placed the order with him, the goods arrived within 48 hours. We are waiting for our pond to be finished but I am sure we will be delighted with the cascade you have delivered. Excellent customer care and delivery. Well done!!”

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Posted 10 years ago

“Friendly helpful advice + next day delivery as promised. After two orders, the service side of things seems to be very good. However you do have to watch the pricing. Most things seem to be within the range of other internet stores (usually at the top end of that range) but liners and underlay seem significantly higher for exactly the same products.”

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Posted 10 years ago

Water Garden is rated 4.9 based on 1,811 reviews