Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,807 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,807 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“easy to install and adjust - exactly what we wanted”

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Posted 1 year ago

“I have been so impressed with the assistance and help that I have been given. Knowledgeable and kind staff.”

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Posted 1 year ago

“Excellent piece of kit. Ordered on a Sunday and it arrived Tuesday lunchtime, great service.”

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Posted 1 year ago

“Excellent service and products. Very knowledgeable and will take their time to understand your needs and to provide options. Water-Garden will now be my 'go to' supplier and I'll be very happy to recommend them. Thanks for all your help.”

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Posted 1 year ago

“New impeller for Oase filtral 2500 (old style). Arrived promptly, sensible packaging. One of the few sites that made it easy to find the correct impeller. Installed and working nicely. Fish are happy and so am I. Well done and thanks.”

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Posted 1 year ago

“Have a 25 year old pond pump and was about to replace it unnecessarily until I spoke to a helpful man at Water Garden whose advice saved me money and saved the pump from a premature demise. I ordered the part he recommended online from Water Garden and it arrived within two days. Both pump and customer are very happy”

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Posted 1 year ago

“A Very professional company that offers good products with excellent backup support and advice. What more could you want !”

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Posted 1 year ago

“Absolutely fabulous! Pond under trees and working perfectly keeping the water free from debris”

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Posted 1 year ago

“Excellent service...patient advice!”

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Posted 1 year ago

“Hopeless Service and a hopeless product. Called twice to ask for help and received no help whatsover. Waste of money. I purchased a heron scarer at a cost exceeding £ 200. It has a motion sensor and sends ut noises and lights to frighten the heron. It does not work because it comes on late at night and causes disturbance even when it is switched off, so I have to disconnect it at the mains at bed time. When the heron vitis before breakfast the next day, the scarer is not operating because I had to disconnect it from the mains the night before. Rubbish.”

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Posted 1 year ago

“Excellent service and delivery was very prompt”

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Posted 1 year ago

“Great help good advice great service”

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Posted 1 year ago

“I am happy with my new pond pump/filter which seems to be working fine. I particularly appreciated the opportunity to phone and ask questions before I purchased this product; the man I spoke to was very patient. I did not feel rushed and he listened carefully to me and recommended the right product based on what I told him.”

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Posted 1 year ago

“Excellent service. And top quality Equipment”

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Posted 1 year ago

“I would rate water garden the five stars for service but not fir the make/brand. We have now had three ballasts and the filter is only five years old. Quality is poor. Wouldn’t buy this make again. Nothing but trouble from day one”

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Posted 1 year ago

“Sound advise and prompt delivery.”

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Posted 1 year ago

“We visited Water Garden on a recommendation from a local pond contractor who would recommend no other pond plant supplier. We were not disappointed! As novices we were relying on a lot of advice about the plants suitable for our particular pond. The small team were brilliant and their huge knowledge enabled us together to select a range of plants and everything else we needed to successfully install them in our pond which now looks fabulous. The team provided us with explicit instructions for how to plant each one selected. We shall never look anywhere else.”

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Posted 1 year ago

“I was looking to replace a low-voltage fountain for my garden pool. The staff at Water-Garden offered helpful advice over the phone. I decided to purchase an Aquarius mains voltage fountain from them which arrived promptly and works very well. Very satisfied with their service.”

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Posted 1 year ago

“I contacted Water Garden regarding a replacement water feature pump and received excellent service.”

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Posted 1 year ago

“Asked for a recommended pump for my water feature. Bought the suggested pump and not disappointed”

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Posted 1 year ago

Water Garden is rated 4.9 based on 1,807 reviews