Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,811 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“It's NOT the Oase pond net I was expecting especially for £34”

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Posted 4 years ago

“Very pleased with the filter which arrived promptly and in good condition. The Oase Biomaster 250 filter itself was easy to install and is very quiet, much more so than the Fluval 305 filter it replaced. The priming button worked an absolute treat as well. In my old filter I had to use a valve to manually pump the water into the filter until it was full. With the priming button you just push it a couple times to get the water flowing and then it just fills itself up, so much easier. The ability to easily remove the pre-filter cylinder to clean out the worst of the muck without needing to get into the whole thing is also a huge time saver. Very pleased all in all and I think worth the extra over the newest Fluval equivalent.”

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Posted 4 years ago

“Delivery was very quick. Had a couple of minor issues, which were dealt with very quickly as well. Can't fault the quality or service. Thank you James. Will be using you again.”

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Posted 4 years ago

“Quick delivery top quality product”

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Posted 4 years ago

“arrived very promptly and funtions perfectly as promised”

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Posted 4 years ago

“We purchase a blower, 12 way manifold, 4mm tube, connectors and 8 airstones for an experiment in our workshop. The materials have been good quality, have performed well and everything arrived quickly. Would highly recommend.”

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Posted 4 years ago

“Brad’s advice was up to the mark as usual A very reliable and dependable firm of which I recommend to anyone Derek”

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Posted 4 years ago

“Received part for tank all up and running thanks for everything you did kind regards roger Maxwell”

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Posted 4 years ago

“Very pleased with my purchase and the prompt return.”

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Posted 4 years ago

“Very easy to install and incredibly lovely lit up at night .”

Water Garden 5 star review on 28th December 2020

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Posted 4 years ago

“Great help - they had exactly what I wanted.”

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Posted 4 years ago

“extremely helpful. They provided us with thorough advice and guidance for the purchase.”

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Posted 4 years ago

“The products are great - very good quality. It would have been helpful if we had known that the underlay came in sections. As it was we only needed half of what was ordered, although the workforce used it all by making a double layer!”

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Posted 4 years ago

“Excellent products and service. Had a small query over how to use the products I’d purchased, which they were able to help with very swiftly over the phone.”

Water Garden 5 star review on 28th November 2020

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Posted 4 years ago

“I have already sent a review. We were very pleased with the products and the staff member was very helpful, knowledgeable and pleasant.”

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Posted 4 years ago

“Prompt delivery. Excellent product.”

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Posted 4 years ago

“Every time I order anything from Water Garden, the experience is excellent. Clear information, easy to navigate the website, fair prices and the goods seem to arrive ahead of expectation. They are my go to people for all things pond life.”

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Posted 4 years ago

“It did the job. Would probably be a lot easier to spread smoothly if it is warmed first.”

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Posted 4 years ago

“Yes very prompt service and the product was easy to fit and working, no issues”

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Posted 4 years ago

“great service. Prompt delivery. Very helpful folk on the sales team”

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Posted 4 years ago

Water Garden is rated 4.9 based on 1,811 reviews